Department Head
2 weeks ago
We are seeking a skilled Department Head to join our team at No Frills. As a key member of our store operations team, the Department Head will play a critical role in ensuring the success of our produce department. This is a challenging and rewarding opportunity for a motivated and experienced professional who is passionate about delivering exceptional customer service and driving business results.
Responsibilities:
- Provide guidance and training to produce staff to ensure they understand policies and procedures and can effectively communicate with customers
- Schedule the produce department to meet business needs and ensure optimal product presentation
- Handle customer complaints in a professional and efficient manner, ensuring a positive shopping experience
- Maintain a safe and clean store environment, adhering to Health and Safety and Food Safety policies
- Train and motivate produce staff to achieve sales targets and improve customer satisfaction
- Delegate and prioritize workload for produce staff, ensuring efficient and effective operations
- Effectively merchandise and promote produce products to drive sales and customer engagement
- Maintain up-to-date knowledge of market trends and competitor activities to inform business decisions
- Receive, store, and handle produce products to ensure efficient and effective operations
- Ensure proper product rotation and signage to enhance sales and customer experience
Requirements:
- 2 years of management experience, preferably in a retail or produce environment
- Demonstrated understanding of critical success factors for the No Frills concept and produce department
- Excellent communication and interpersonal skills, with the ability to manage a team and work effectively with minimal supervision
- Ability to work a flexible schedule, including evenings, weekends, and holidays, as needed
Why Join No Frills?
At No Frills, we value our employees and offer a range of benefits, including competitive wages, comprehensive training, and opportunities for career advancement. We are committed to creating a diverse and inclusive work environment, where all employees feel valued and respected. If you are a motivated and experienced professional who is passionate about delivering exceptional customer service and driving business results, we encourage you to apply for this exciting opportunity.
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