Project Manager

2 weeks ago

Toronto, Ontario, Canada Forsta Full time
Job Title:

Project Manager

Description:

We are seeking an experienced Project Manager to join our team at Forsta. As a Project Manager, you will be responsible for the coordination and completion of successful projects.

Responsibilities:
  • Responsible for the coordination and completion of successful projects.
  • Owns all aspects of projects. Sets deadlines, assigns responsibilities, monitors and drives progress of project.
  • Acts as single point of contact for the client throughout the project life-cycle.
  • Build deep relationships with Forsta's Surveys customers.
  • Exemplify exceptional customer service skills by truly understanding customer requests and nurturing their accounts with the use of Forsta products.
  • Provides continual updates to management regarding status of projects & accounts.
  • Grows the business with existing customers.
  • Manages customer projects from start of finish including writing proposals, full project execution, and project invoicing.
  • Coordinates support from internal team and vendors.
  • Daily interaction with customers, vendors, and internal departments via phone and email.
  • Main point of contact for key accounts, providing solutions to support client needs in a timely manner, and driving the day-to-day business.
Requirements:
  • 3+ Years' of Market Research project management experience.
  • 4+ Years' of project management experience.
  • Experience working in the Panel Field Management or Advertising industry is a plus.
  • Must be able to multi-task and effectively manage all responsibilities attached.
  • Previous experience working with Forsta Surveys (Decipher) platform is a plus.
  • Account/Project Management experience is a plus.
  • Salesforce, Teamwork, Jira, Slack experience is a plus.
  • Professional demeanor, excellent written, and oral communication skills.
  • Demonstrated track record of success in outstanding customer service.
  • Capable of developing/maintaining long-term business partnerships with clients.
About You:

You are a highly motivated individual that works well in a team environment yet can work autonomously and take individual initiative.

You have exceptional time management and multi-tasking skills.

You are detail-oriented and well organized.

You are results-oriented – a driver of projects, gets things done, with a 'can-do' attitude.

This is a great opportunity to join a team of knowledgeable professionals.

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