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Specialized Programs and Client Engagement Leader

1 week ago


Toronto, Ontario, Canada Scotiabank Full time
Key Responsibilities

This strategic role involves working closely with cross-functional teams, including Client Solutions and Practice Excellence, to ensure seamless delivery of Client Solutions programs. You will contribute to the development and delivery of training and coaching programs to enhance advisor/relationship manager engagement with Total Wealth strategies. Additionally, you will foster strong partnerships with internal and external stakeholders to enhance program execution and strategic alignment.

As a program leader, you will refine workflows for sponsorship funding requests, shared inbox management, and website updates to improve efficiency and consistency. You will also provide regular and timely reporting on program performance, aligning metrics with broader strategic goals and insights from leadership.

Furthermore, you will manage operational workflows and ensure compliance with Scotiabank policies, including those related to risk management and regulatory adherence.