Restaurant Supervisor

4 days ago


Blind River, Ontario, Canada TIM HORTONS Full time
About the Role

We are seeking a skilled Restaurant Supervisor to lead our food service team and ensure exceptional customer experience at Tim Hortons. As a key member of our management team, you will oversee daily operations, manage staff, and maintain high standards of quality and safety.

Responsibilities
  • Establish effective work schedules to meet operational demands and deadlines.
  • SUPERVISE and coordinate activities of staff who prepare and portion food, ensuring efficiency and productivity.
  • Train staff in job duties, sanitation procedures, and quality control measures.
  • Evaluate inventory levels and estimate ingredient and supply requirements for meal preparation.
  • Hire and manage food service staff, focusing on excellent customer service and teamwork.
  • Ensure that food and service meet quality control standards by maintaining accurate records and reporting any issues.
  • Prepare budget estimates and monitor expenses to optimize financial performance.
  • Address customer complaints or concerns promptly and professionally.
Requirements
  • Bachelor's degree in Hospitality, Business Administration, or related field (or equivalent experience).
  • 1-2 years of experience in food service management, preferably in a fast-paced environment.
  • Excellent leadership and interpersonal skills, with a focus on customer satisfaction.
  • Familiarity with inventory management software and basic accounting principles.
What We Offer
  • A competitive salary range of $55,000-$65,000 per year, depending on experience.
  • Opportunities for career growth and professional development within the company.
  • A dynamic and supportive work environment with a team-oriented culture.
  • Ongoing training and support to enhance your skills and knowledge.


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