Service Designer

4 weeks ago


Toronto, Ontario, Canada Tangerine Full time
Service Designer

Are you a creative problem solver with a passion for designing exceptional customer experiences?

We're looking for a skilled Service Designer to join our team at Tangerine. As a Service Designer, you will play a key role in shaping our customer experience strategy and developing innovative solutions to meet our customers' needs.

Key Responsibilities:
  • Develop and implement design strategies that drive business growth and customer satisfaction
  • Conduct user research and analysis to inform design decisions
  • Collaborate with cross-functional teams to design and deliver customer-centric solutions
  • Stay up-to-date with industry trends and best practices in service design
Requirements:
  • Bachelor's Degree in Design, Psychology, Anthropology, or a related field
  • 5-7 years of experience in design research, service design, CX strategy, or a related field
  • 3+ years of experience applying Design Thinking principles
  • 3+ years of experience working in an agile environment
  • 2+ years of experience in Service Design
  • Working knowledge of user interface best practices for web, mobile, tablet sites, and apps

We're looking for a talented and motivated individual who is passionate about designing exceptional customer experiences. If you have a strong portfolio and a desire to make a meaningful impact, we'd love to hear from you.


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