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Office Support Clerk III

2 months ago

Vancouver, British Columbia, Canada City of Vancouver Full time
Main Purpose & Function

The Carnegie Community Centre, located in the Downtown Eastside, provides programming in cultural, recreational, arts, and education programs for an ethnically and socially diverse population, including many who are homeless or on low fixed income. Reporting to the Office Coordinator, the Office Support Clerk is a frontline receptionist that provides clerical and administrative support services to the centre and its patrons. The successful candidate will require a sound knowledge of departmental practices & procedures and be proficient in using Microsoft Office suite.

Specific Duties & Responsibilities
  • Provide administrative support for programmers, use Publisher/Word to create posters, flyers, brochures, tickets, process minutes, book centre rooms, sign up patrons for out trips, and create workshop presentations in PowerPoint.
  • Frontline reception, assist patrons with faxing, copying, and providing information about agencies in the DTES and provides information to the general public regarding the centre's programs, regulations, and procedures.
  • Use Excel and SAP to process P2P related tasks.
  • Online ordering of office supplies in SAP.
  • Create and reconcile the Carnegie Kitchen catering receivables.
  • Maintains office records in manual and computerized files using VanDocs.
  • Assists in ensuring office equipment is maintained and repaired.
  • Provides back up for Office Support Clerk III (Payroll/Payables Clerk).
Qualifications

Education and Experience:

  • Completion of Grade 12, including or supplement by course in Microsoft Word, Excel, and Publisher, PowerPoint, SAP CATs, SAP Material Management Modules, and standard commercial subjects, or an equivalent combination of training and experience.
  • Sound office-related experience.
  • Supervisory experience preferred.

Knowledge, Skills, and Abilities:

  • Excellent communication skills and ability to deal tactfully and effectively with the public, including difficult patrons, those with alcohol or drug dependencies, and people of culturally diverse and economically disadvantaged backgrounds.
  • Knowledge of the programs, facilities, and policy of the Centre would be an asset.
  • Knowledge of the Downtown Eastside community and its services.
  • Thorough knowledge of business English and arithmetic.
  • Ability to operate a computer and a demonstrated working knowledge of a variety of software file management systems Outlook and VanDocs.
  • Intermediate knowledge of Microsoft Word, Publisher, and PowerPoint.
  • Advance knowledge of Microsoft Excel.
  • SAP time entry and P2P training preferred.
  • Accurate typing to at least 50 wpm.
  • Must be available to flex hours to attend evening meetings on request.
  • Demonstrated ability to handle a high volume of work with frequent interruptions.
Record Checks
  • A Police Record Check is a requirement of this position. A clearance requires the absence of any criminal charges or convictions related to this position.