Retail Store Team Lead

3 weeks ago


Ladysmith, British Columbia, Canada Canco 160 Ladysmith Full time

Job Title: Retail Store Team Lead

Job Summary: We are seeking a highly motivated and organized Retail Store Team Lead to join our team at Canco 160 Ladysmith. As a key member of our retail team, you will be responsible for overseeing the daily operations of our store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:

  • Assign sales workers to duties and oversee their performance
  • Hire and train or arrange for training of staff
  • Authorize payments by cheque and manage store finances
  • Order merchandise and maintain inventory levels
  • Establish work schedules and ensure efficient store operations
  • Provide excellent customer service and resolve customer complaints
  • Prepare reports on sales volumes, merchandising, and personnel matters

Requirements:

  • Secondary (high) school graduation certificate
  • 1 to less than 7 months of experience in a retail environment
  • Ability to work in a fast-paced environment and under pressure
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize tasks

Work Environment:

  • Retail business
  • Willing to relocate
  • On-site customer service


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