Geotab IT Application Leader

2 weeks ago

Oakville, Ontario, Canada Geotab Inc. Full time

Key Responsibilities:

In this role, you will be responsible for driving technical projects, acting as an escalation point for complex application issues, and mentoring other IT Applications Specialists at Geotab Inc. You will collaborate closely with business stakeholders to understand their needs while continuously researching and implementing best practices to ensure Geotab's IT application landscape remains cutting-edge and robust.

What You'll Do:

  • Contribute to defining strategic direction, planning the roadmap, and synthesizing feedback to ensure team success.
  • Lead the end-to-end lifecycle management of enterprise IT applications, including design, development, testing, deployment, and ongoing support.
  • Take ownership and act as a technical lead on complex/long-term IT Application Support-related projects and contribute to their implementation, including defining scope, requirements, communicating project progress, challenges, and solutions, while ensuring timely delivery.
  • Lead the integration of new applications with existing systems, ensuring seamless functionality and data flow.
  • Ensure applications are optimized for performance, security, scalability, and user experience.
  • Build relationships and act as an SME/technical escalation point to other IT Applications Specialists and other business units for application-related matters.
  • Work closely with business owners in order to understand business needs and manage expectations of users being supported.
  • Design, configure, implement, and maintain applications and service requirements while researching and establishing best practices continuously pushing the technology envelope at Geotab Inc.
  • Oversee and resolve complex IT Application issues.
  • Provide technical support for Application Support escalations.
  • Create and maintain documentation for configuration, processes, and procedures.
  • Mentor other IT Applications Specialists and work with manager to set the direction of the team and guide key stakeholders on execution choices and trade-offs, and advise the manager with insights and recommendations to improve the team.
  • Present and lead technical discussions and training at the department-wide level.
  • Collaborate with the Security team to address vulnerabilities and ensure applications are secure.
  • Participate in a 24x7 on-call rotating schedule.

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