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Customer Experience Coordinator
2 months ago
Hyundai Auto Canada Corp. is a leading automotive brand in Canada, committed to providing world-class products and exceptional customer experiences. We are seeking a highly skilled Customer Experience Coordinator to join our team in Markham, Ontario.
Key Responsibilities:- Respond to customer inquiries and concerns in a timely and professional manner.
- Analyze requests for assistance and advise customers and dealers on current policies and procedures.
- Liaise with internal teams and external partners to resolve complex customer issues.
- Perform administrative duties, including data entry and project management.
- Assist in identifying trends to improve customer experience.
- 2-5 years of experience in customer service or a related field.
- Completion of a secondary school diploma and college diploma or equivalent.
- Excellent communication skills in English and French.
- Good MS Office skills, particularly MS PowerPoint and MS Excel.
Hyundai Auto Canada Corp. is a dynamic and award-winning organization that values diversity, inclusion, and employee well-being. We offer a comprehensive benefits package, flexible work arrangements, and opportunities for professional growth and development.
