Multilingual Customer Experience Coordinator
3 hours ago
About the Role
We are seeking a highly skilled Multilingual Customer Experience Coordinator to join our team at Hyundai Auto Canada Corp. Based out of our Markham, ON head office, this position will be responsible for delivering exceptional customer service skills to both internal and external customers.
Key Responsibilities
- Respond and document all customer contacts from across Canada within required timelines
- Analyze requests for assistance and advise customers and dealers of approval/denial of requests based on current policies and procedures
- Liaise with Zone offices, dealers and appropriate parties internally for complex case investigation to determine the correct resolution to their inquiries and concerns
- Fulfill administrative duties as requested such as data entry and time sensitive projects
- Assist in decisions related to goodwill cases to a pre-determined limit
- Identify trends to improve our overall customer experience
Requirements
- 2-5 years of relevant experience in the same or similar positions
- Completion of a secondary school diploma and college, e.g., diploma/Certificate/trade license or an equivalent combination of experience and education
- Excellent oral and written communication skills in both English and French
- Good MS Office skills, particularly MS PowerPoint and MS Excel
Benefits
We offer an excellent benefits package including RSP matching, flexible start times, maternity leave top-up, an attractive vehicle-lease program, demo vehicles for Managers and education support.
Why Work with Us?
We promote diversity, inclusion and overall well-being. Our award-winning culture has been recognized through our Great Place to Work certification for 7 years. We have a variety of fun activities and opportunities throughout the year which allow us to build strong engagement.
-
Customer Experience Coordinator
4 weeks ago
Markham, Ontario, Canada Hyundai Full timeCustomer Experience CoordinatorHyundai Auto Canada Corp. is a leading automotive brand in Canada, committed to providing world-class products and exceptional customer experiences. We are seeking a highly skilled Customer Experience Coordinator to join our team in Markham, ON.Key Responsibilities:Respond to customer inquiries and concerns in a timely and...
-
Customer Experience Coordinator
4 weeks ago
Markham, Ontario, Canada Hyundai Full timeCustomer Experience CoordinatorHyundai Auto Canada Corp. is a leading automotive brand in Canada, committed to providing world-class products and exceptional customer experiences. We are seeking a highly skilled Customer Experience Coordinator to join our team in Markham, ON.Key Responsibilities:Respond to customer inquiries and concerns in a timely and...
-
Customer Experience Coordinator
1 month ago
Markham, Ontario, Canada Hyundai Full timeCustomer Experience CoordinatorHyundai Auto Canada Corp. is a leading automotive brand in Canada, committed to providing world-class products and exceptional customer experiences. We are seeking a highly skilled Customer Experience Coordinator to join our team in Markham, ON.Key Responsibilities:Respond to customer inquiries and concerns in a timely and...
-
Customer Experience Coordinator
1 month ago
Markham, Ontario, Canada Hyundai Full timeCustomer Experience CoordinatorHyundai Auto Canada Corp. is a leading automotive brand in Canada, committed to providing world-class products and exceptional customer experiences. We are seeking a highly skilled Customer Experience Coordinator to join our team in Markham, ON.Key Responsibilities:Respond to customer inquiries and concerns in a timely and...
-
Multilingual HR Coordinator
3 weeks ago
Markham, Ontario, Canada Randstad Full timeWe are seeking a skilled Bilingual HR Coordinator to join our team at Randstad. As a key member of our Human Resources department, you will be responsible for providing administrative support and ensuring the smooth operation of our HR functions.Key Responsibilities:Providing administrative support to the HR teamCoordinating recruitment activitiesDeveloping...
-
Multilingual Customer Care Specialist
2 months ago
Markham, Ontario, Canada PET VALU Full timeAbout the RoleThe Bilingual Customer Care Representative will play a vital role in supporting Pet Valu's customers, store associates, and internal partners by providing exceptional service and resolving inquiries, compliments, and complaints in a timely and professional manner.Key ResponsibilitiesMaintain a safe and respectful work environment, adhering to...
-
Multilingual Customer Care Specialist
2 months ago
Markham, Ontario, Canada PET VALU Full timeAbout the RoleThe Bilingual Customer Care Representative will play a vital role in supporting Pet Valu's customers, store associates, and internal partners by providing exceptional service and resolving inquiries, compliments, and complaints in a timely and professional manner.Key ResponsibilitiesMaintain a safe and respectful work environment, adhering to...
-
HR Coordinator with Multilingual Expertise
3 hours ago
Markham, Ontario, Canada Randstad Canada Full timeCompany OverviewWe are currently seeking a highly skilled HR Coordinator to join our team at Randstad Canada, one of the country's largest insurance and financial services companies.
-
Customer Service Representative
3 weeks ago
Markham, Ontario, Canada Allergan Aesthetics Full timeJob Title: Customer Service Representative - Bilingual SupportJob Summary: We are seeking a highly skilled and multilingual Customer Service Representative to join our team at Allergan Aesthetics. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers and sales representatives in both English...
-
Fitness Experience Coordinator
4 days ago
Markham, Ontario, Canada Orangetheory Fitness 10007 Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Fitness Experience Coordinator at Orangetheory Fitness 10007.Responsibilities:Provide exceptional customer service to members and guestsPromote and sell membership packagesAssist with studio operations and maintenanceCollaborate with trainers and staff to ensure...
-
Customer Experience Associate
1 month ago
Markham, Ontario, Canada The Toronto-Dominion Bank (Canada) Full timeJob SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for providing exceptional customer service, handling a broad range of customer transactions, and promoting products and services to meet customer needs.Key ResponsibilitiesProvide exceptional...
-
Customer Experience Associate
1 month ago
Markham, Ontario, Canada The Toronto-Dominion Bank (Canada) Full timeJob SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for providing exceptional customer service, handling a broad range of customer transactions, and promoting products and services to meet customer needs.Key ResponsibilitiesProvide exceptional...
-
Customer Experience Associate
1 month ago
Markham, Ontario, Canada beBee Professionals Full timeCustomer Care SpecialistAt beBee Professionals, we are seeking a highly skilled and dedicated Customer Care Specialist to join our team in Markham. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and ensuring that customer inquiries are handled promptly and professionally.Key...
-
Customer Experience Associate
1 month ago
Markham, Ontario, Canada beBee Professionals Full timeCustomer Care SpecialistAt beBee Professionals, we are seeking a highly skilled and dedicated Customer Care Specialist to join our team in Markham. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and ensuring that customer inquiries are handled promptly and professionally.Key...
-
Customer Experience Associate
2 months ago
Markham, Ontario, Canada The Toronto-Dominion Bank (Canada) Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Experience Associate to join our team at The Toronto-Dominion Bank (Canada). As a key member of our branch team, you will be responsible for delivering exceptional customer experiences, providing expert advice, and promoting our products and services.Key ResponsibilitiesProvide...
-
Customer Experience Associate
2 months ago
Markham, Ontario, Canada The Toronto-Dominion Bank (Canada) Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Experience Associate to join our team at The Toronto-Dominion Bank (Canada). As a key member of our branch team, you will be responsible for delivering exceptional customer experiences, providing expert advice, and promoting our products and services.Key ResponsibilitiesProvide...
-
Customer Experience Specialist
4 weeks ago
Markham, Ontario, Canada beBee Professionals Full timeBeBee Professionals is looking for a Customer Experience Specialist to provide exceptional customer service to our clients. The ideal candidate will have a minimum of two years of customer service experience and excellent communication and interpersonal skills.The successful candidate will be responsible for providing timely and professional responses to...
-
Customer Experience Associate
4 weeks ago
Markham, Ontario, Canada The Toronto-Dominion Bank (Canada) Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for providing exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.Key ResponsibilitiesProvide personalized customer service and support...
-
Customer Experience Specialist
2 months ago
Markham, Ontario, Canada beBee Professionals Full time $35,000 - $50,000Customer Service RepresentativeWe are seeking a skilled and dedicated Customer Service Representative to provide exceptional service to our customers at beBee Professionals in Markham, Canada.Key Responsibilities:Respond to customer inquiries via various channels, ensuring timely and professional resolutions.Provide accurate information about products and...
-
Customer Experience Specialist
2 months ago
Markham, Ontario, Canada beBee Professionals Full time $35,000 - $50,000Customer Service RepresentativeWe are seeking a skilled and dedicated Customer Service Representative to provide exceptional service to our customers at beBee Professionals in Markham, Canada.Key Responsibilities:Respond to customer inquiries via various channels, ensuring timely and professional resolutions.Provide accurate information about products and...