Développeur de Solutions Client
1 week ago
Nous recherchons un Développeur de Solutions Client qui pourra nous aider à offrir une expérience client exceptionnelle.
Mission du posteL'objectif principal du rôle est de comprendre les besoins des clients et de leur recommander des solutions personnalisées pour améliorer leur expérience avec notre institution financière.
Tâches et responsabilités- Procéder aux transactions financières telles que les dépôts, les retraits et les paiements d'eau comme le prévoient les procédures opérationnelles standardisées, les réglementations industrielles et le Code de conduite et d'éthique de la TD.
- Comprendre et déterminer les besoins des clients pour recommander des solutions spécifiques à ces besoins tout en exercant sa discrétion dans les affaires confidentielles.
- Répondre et résoudre les inquiétudes des clients en utilisant les procédures standard et en escaladant les activités non standard lorsque nécessaire.
- atteindre les objectifs assignés et les objectifs commerciaux en promouvant des solutions bancaires et en terminant les processus commerciaux dans les délais et avec précision.
- Se connecter personnellement avec les clients pour les informer clairement et efficacement sur les solutions bancaires et les processus.
Pour réussir dans ce rôle, vous devrez avoir :
- un diplôme d'études secondaires ou son équivalent;
- 1+ an d'expérience pertinente;
- une solide connaissance de l'administration, de l'organisation, de la planification et de la gestion du temps pour travailler dans un environnement rapide;
- Une bonne connaissance des logiciels Microsoft (Word, Excel, Outlook) et Internet.
Ayant compris que votre carrière est importante, nous voulons que vous sachiez que la rémunération globale à la TD inclut le salaire de base, la rémunération variable, ainsi qu'autres régimes clés tels que des avantages sociaux en matière de santé et de bien-être, des régimes d'épargne et de retraite, des congés payés, des avantages bancaires et des rabais, des occasions de développement de carrière et des programmes de récompenses et reconnaissance. Le salaire pour ce poste sera compris entre 21 $ et 25,98 $ CAD par heure.
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