Customer Service Manager

3 weeks ago


Penticton, British Columbia, Canada Mobil Gas Bar Full time

The ideal candidate for this role is a customer-focused individual with strong leadership skills and experience in managing retail store operations.

About the Job

As a Retail Store Supervisor at Mobil Gas Bar, you will be responsible for overseeing the day-to-day activities of the store, including sales, inventory management, and staff supervision.

The estimated annual salary for this position is $45,000 - $60,000, depending on location and experience.

Key Responsibilities
  • Supervise and coordinate the activities of sales floor staff to ensure excellent customer service and efficient store operations.
  • Manage inventory levels, monitor stock movements, and maintain accurate records.
  • Develop and implement sales strategies to increase revenue and achieve sales targets.
  • Collaborate with the management team to develop and implement policies and procedures that align with the company's goals and objectives.
  • Provide coaching and training to staff to improve their performance and address any areas of concern.
Requirements
  • A high school diploma or equivalent is required; post-secondary education in business administration or a related field is an asset.
  • A minimum of 1-3 months of experience in retail store management or a related field is preferred.
  • Excellent communication and interpersonal skills are essential for this role.
  • You must be able to work effectively in a fast-paced environment and adapt to changing priorities and deadlines.
  • Familiarity with point-of-sale systems and inventory management software is an asset.


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