Restaurant Operations Supervisor
3 weeks ago
**Job Summary**
A&W Restaurants Inc. is seeking a skilled Food Service Supervisor to oversee the daily operations of our restaurant. As a key member of our team, you will be responsible for ensuring exceptional customer service, managing staff, and maintaining a clean and safe work environment.
**Key Responsibilities:**
- Supervise and coordinate the activities of staff to ensure efficient food preparation and service.
- Estimate and order ingredients and supplies to meet meal preparation needs.
- Establish work schedules and ensure staff follow procedures to maintain high standards.
- Maintain accurate records of stock, sales, and wastage, and report to management.
- Train staff in job duties, sanitation, and safety procedures, and ensure skill transfer to new employees.
- Ensure food and service meet quality control standards and corporate brand standards.
- Manage cash handling, opening, and closing procedures with accuracy.
- Resolve customer issues and maintain a positive customer experience.
- Maintain a positive and respectful team environment.
**Requirements:**
- Minimum 3 years' experience in food preparation and service.
- Secondary school education.
- Excellent communication and leadership skills.
- Ability to work in a fast-paced environment.
**About A&W Restaurants Inc.**
A&W Restaurants Inc. is a leading fast-food chain committed to serving high-quality food and providing excellent customer service. We are dedicated to creating a positive and inclusive work environment for our employees.
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