Training and Development Specialist
3 weeks ago
Sensity Deafblind and Sensory Support Network of Canada is a not-for-profit organization dedicated to providing services and programs to members of the deafblind community. We are recognized in Canada and around the world as a leader in the provision of Intervenor Services.
Job Title: Training and Development CoordinatorWe are seeking a highly skilled and experienced Training and Development Coordinator to join our Training & Consultation team. The successful candidate will be responsible for designing, developing, and delivering training programs for new and existing employees and members of the public in support of Sensity's organizational objectives.
Key Responsibilities:- Design and deliver mandatory in-house training curriculum aligning with the technical competencies of an Intervenor.
- Facilitate deafblindness and Intervenor Services training for new hires, existing employees, and the general public (in-class and virtual).
- Facilitate and maintain Sensity's online training courses, refreshing content as needed in consultation with the Director of Training.
- Administer registration and logistics for both classroom and online course curriculums, including communications, participant training materials, and travel arrangements.
- Monitor and track participants' progress, assessing knowledge and collaborating with internal departments to determine operational training needs.
- Champion a supportive learning environment that facilitates employee growth and development.
- Perform post-training administration activities, maintaining training records in the HRIS.
- Provide consultations to outside agencies and families seeking assistance or support with Intervenor Services for deafblind persons.
- Sources training as requested by the CEO, Chief Services Officer, Director of Training, and/or Director of Services to support organizational needs.
- Collaborate with Mentorship and Development Specialists to provide a practical approach to training and supporting mentorship.
- Foster the growth and development of intervenors.
- Support the development of the annual training calendar to ensure training meets employee needs.
- Network with external partners and organizations to seek training and consultation opportunities.
- Community college diploma (or equivalent experience) in Intervenor for Deafblind Persons is required; a community college diploma in education/adult learning or a related field is an asset.
- Valid driver's license is required.
- Minimum of five (5) years of experience working with individuals who are deafblind.
- Working knowledge of American Sign Language, Signed Exact English, and various communication methods.
- Strong computer proficiency, with working knowledge of MS Office Suite, including Word, Excel, PowerPoint, and database management.
- Strong training design, development, facilitation, and presentation expertise, with proven ability to modify approaches and techniques to accommodate different learning styles.
- Experience managing learning through Brightspace or similar Learning Management System (LMS) is considered an asset.
- Ability to effectively support the growth and development of others.
- Advanced oral and written communication skills, with strong presentation skills.
- Thorough understanding of the Technical and Behavioural Competencies for Intervenors.
- Solid time management, attention to detail, and organizational skills.
- The position is primarily performed in the head office setting with occasional need to attend/work in individual, residential, or community settings.
- Occasional requirement for multi-tasking, simultaneous multiple urgent demands, and/or work requiring attention to detail, subject to frequent, regular interruptions, or peak periods requiring an accelerated work pace or deadlines.
- Occasional exposure to uncomfortable, challenging, or hazardous conditions, such as noise, driving in inclement weather/poor road conditions, or verbal.
- Salaried position based on 40 hours/week, Monday to Friday, with occasional need to work evenings and no on-call requirement.
- Occasional travel is required within Ontario.
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