Regional Operations Leader

6 days ago


Surrey, British Columbia, Canada Samuel, Son & Co. Full time

Samuel, Son & Co. is a leading organization in the packaging industry, committed to excellence in service and quality.

Job Summary:

The Regional Operations Leader - Western Canada will be responsible for providing leadership in safety goals and procedures throughout our organization. This role will also involve leading technical operations within the Surrey and Winnipeg facilities, including head and equipment repair operations. The successful candidate will have experience in managing service training efforts for North American Service teams and developing procedures for securing customer feedback (VOC) for Field Service, Tool, and Head repair operations.

Key Responsibilities:
  • Provide leadership in Safety Goals and procedures throughout our organization.
  • Lead Technical Operations within the Surrey and Winnipeg facilities, including head and equipment repair operations.
  • Manage Service training efforts for North American Service teams.
  • Develop procedures for securing customer feedback (VOC) for Field Service, Tool, and Head repair operations.
Requirements:
  • A bachelor's degree in operations management or 5 years related experience in a technical role, prior leadership experience preferred.
  • Working knowledge of the packaging business and/or Service business is preferred.
  • 2+ Years' experience and/or certification in Continuous Improvement, Six Sigma, or Lean Manufacturing.
  • Excellent interpersonal and verbal communication skills.
Benefits:
  • Competitive salary range: $82,240 - $102,800
  • Company paid health and dental benefits
  • Paid vacation and an annual bonus
  • DCPP and Company Match
  • Opportunity for career stability and growth
  • Tuition reimbursement program
Work Environment:

The physical ability to evaluate operational needs and concerns related to industrial packaging equipment and Parts. The ability to work in high stress and challenging situations. Overnight travel expectation is up to 20%.



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