Client Success Advocate
2 months ago
About the Role:
BeBee Professionals is seeking a highly skilled Client Success Specialist to join our team in Montreal. The successful candidate will be responsible for delivering exceptional customer service to our clients, ensuring their needs are met in a timely and efficient manner.
Key Responsibilities:
- Respond to customer inquiries and resolve customer complaints in a professional and timely manner.
- Provide technical support to clients and ensure their technical needs are met.
- Develop and maintain strong relationships with clients to ensure their continued satisfaction with our services.
- Provide feedback to management on customer service issues and suggest improvements to our processes.
Requirements:
- Bachelor's degree in Business Administration or a related field.
- Minimum of two years of experience in customer service or a related field.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
What We Offer:
- Competitive salary and benefits package.
- Health and dental insurance.
- Vacation and sick leave.
- 401(k) plan.
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