Account Manager

2 weeks ago

Peterborough, Ontario, Canada Hilti Corporation Full time

About the Role:

As a key member of our team, you will serve as the primary point of contact for our customers, embodying our mission to enhance the construction industry through partnership, productivity, safety, and sustainability.

You will be responsible for managing a portfolio of customer accounts, creating a personalized work schedule that meets the needs of both you and your customers.

Key responsibilities include:

  • Building Relationships: Develop and maintain strong relationships with customers, providing exceptional service and support to drive business growth and customer satisfaction.
  • Time and Territory Management: Create and manage a daily schedule to optimize customer interactions, sales productivity, and territory coverage.
  • Representing Hilti: Serve as a brand ambassador, demonstrating technical knowledge and expertise to present high-level customer consultations and represent the Hilti brand in the marketplace.
  • Tracking Progress: Utilize Salesforce to record customer interactions, track progress, and provide regular reporting to ensure accountability and continuous improvement.

Requirements:

  • Education: High School Diploma or equivalent required.
  • Experience: At least three years of outside sales experience, preferably in an environment with set targets.
  • Skills: Excellent time and territory management skills, ability to work in a fast-paced environment, and strong communication and interpersonal skills.
  • Physical Demands: Ability to walk on construction projects, climb scaffolding, and lift up to 65 pounds.
  • Travel: Participate in international business travel, including initial training in the United States.

About Hilti:

We are committed to caring for our people, with a retention rate of over 90% for the last five years. We value development, with 80-90% of our roles filled internally. Our culture is contagious, with a mix of people who are always looking to help one another.

In addition to a competitive base salary and uncapped bonus potential, we offer a robust benefits package, including paid time off, health and wellness, and opportunities for professional development and international assignments.

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