Operations Director

7 days ago


Welland, Ontario, Canada The MEARIE Group Full time

Director of Operations Job Description

The Director of Operations is a key leadership role at The MEARIE Group, responsible for overseeing the day-to-day activities of the Operations department. This includes managing line maintenance, metering, stores, fleet, facilities maintenance, and health and safety.

Main Responsibilities:

  • Regulatory Compliance: Ensure all procedures and policies adopted by the Corporation or set forth by regulation and/or legislation are followed.
  • Project Management: Lead and direct construction and maintenance projects, ensuring efficient execution and strict adherence to all applicable regulations.
  • Work Planning: Manage a monthly work plan, inclusive of weekly work crew assignments in accordance with the Distribution System Plan.
  • Departmental Budgeting: Develop and monitor departmental budgets with the assistance of the finance and regulatory department as required.
  • Health and Safety Management: Oversee the execution of Welland Hydro's Health and Safety Management System, ensuring strict adherence to policies, standard operating procedures, and corrective actions.
  • Regulatory Compliance: Ensure full regulatory compliance with health and safety standards, including staff training, inspections, and managing contractor safety through pre-qualification activities and ongoing monitoring.
  • Maintenance Management: Oversee maintenance activities for fleet and facilities, ensuring compliance with certification and regulatory requirements.
  • Fleet Management: Approve and review fleet replacement schedules within budget limits, while addressing technical issues and researching new tools and processes to enhance operational efficiency.
  • Revenue Metering: Ensure all revenue metering installations comply with Measurement Canada and other regulatory agencies, while providing leadership to metering staff on installations, safety protocols, and data accuracy improvements.
  • Collective Agreement: Develop a thorough understanding of the terms and parameters outlined in the Collective Agreement.
  • Conflict Resolution: Provide leadership in resolving grievances, conciliation and arbitration between the Corporation and union members.

Qualifications and Requirements:

  • Education: A degree in Engineering or related industry field.
  • Experience: 10+ years' experience in an electrical transmission or distribution operating environment.
  • Supervisory Experience: 5 years' experience in a supervisory role managing non-union and unionized employees.
  • Industry Knowledge: A combination of academic credentials and background experience which demonstrates understanding/familiarity with the electric industry, or which exemplifies a viable/desirable transfer of skills and abilities from other industry sectors.
  • Budgeting and Accounting: Familiar with the development, monitoring and compliance with departmental budgets and basic accounting functions.
  • Unionized Workplace: Significant work experience in a unionized workplace.
  • Resource Planning: Experience with resource planning, scheduling and crew management to maximize productivity, efficiency and ensure safe work practices and quality work are adhered to.
  • Electrical Utility Standards: Advanced knowledge of electrical utility construction standards, distribution system operations, Electrical Distribution Safety Regulation O. Reg. 22/04, Distribution System Code, IHSA Electrical Utility Safety Rules, Ontario Utility Work Protection Code, and Occupational Health and Safety requirements.
  • Communication Skills: Possess excellent communication skills and have the ability to put together concise, supporting documentation and be able to communicate both written and verbally with all levels of the corporation.
  • Driver's License: Valid Class G driver's license in good standing


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