Parts Technician

1 month ago


Grande Prairie, Canada Western Star Trucks Full time

POSITION TITLE:

Parts and Inventory Specialist

DEPARTMENT:

Parts and Inventory

SUMMARY:

At Western Star Trucks, we believe in building strong relationships with our customers and employees. We're looking for a skilled Parts and Inventory Specialist to join our team and help us deliver exceptional customer service.

We're a full-service heavy-duty truck dealership, offering new truck sales, parts, service, and body shop work. Our team is dedicated to providing a positive and inclusive work environment, competitive compensation, and full benefits, including RRSP/TFSA for career growth and development.

We're seeking a Parts and Inventory Specialist who will be responsible for ordering, warehousing, inventory control, price quoting, and sales of parts while providing exceptional customer service.

KEY POSITION FUNCTIONS:

  • Responsible for daily processing of orders, receiving and shipping duties.
  • Answer phone calls in a timely and appropriate manner to provide sales, price quote, and other information.
  • Provide a high level of service to internal and external customers. Communicate with and support other dealership personnel and departments in a professional and efficient manner.
  • Memory requirement for product codes and placement within the warehouse
  • Pull and fill orders from stock.
  • Notifies parts administrator of out-of-stock parts or shop materials that need immediate attention.
  • Operate non-powered material handling equipment (dollies, pallet jacks, etc.)
  • Responsible for cores, warranties and new part returns as per department policies and procedures with the support of the department manager.
  • Participate in all training and development programs that are made available and attend all department meetings.
  • Report all safety concerns and incidents to your Supervisor/Manager
  • Maintain a professional appearance and strong work ethic.
  • Assist in maintaining Elite Support areas of the department are clean, organized, and maps are relevant and up to date.5S audits are completed a continuous improvement culture.
  • Other duties as required.

QUALIFICATION & EXPERIENCE REQUIREMENTS:

  • Able to operate a forklift is an asset.
  • Ability to work independently and as a team player.
  • Ability to multi-task while working in a fast-paced environment.
  • Ability to work flexible hours to accommodate department demands.
  • Ability to lift to approx. 60 Lbs.
  • Able to stand for long periods of time.
  • Excellent Customer Service Skills
  • Must be sales driven, organized, and self-motivated.

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