Insurance Systems Business Analyst

2 months ago

Toronto, Ontario, Canada CB Canada Full time
Job Title: Business Analyst, Insurance Systems

We are seeking a highly skilled Business Analyst to join our team at CB Canada. As a Business Analyst, Insurance Systems, you will be responsible for managing data across various systems, including premium rates, policy eligibility, and claims adjudication.

Key Responsibilities:
  • Verify and manage regular administrative requirements, such as monthly third-party eligibility files, monthly pre-authorized debit and periodic credit card payments, and monthly invoicing support.
  • Support legal inquiries and validate systems integrity across various systems.
  • Conduct ad hoc research, analysis, and administration/reporting.
  • Identify and analyze departmental systems/business process improvements, develop specifications, document processes and procedures, and train staff.
  • Prepare and maintain documentation related to the above, including updating as required, and conducting an annual review.
  • Create and maintain user documentation on all business processes across all systems, train staff on system processes, and handle changes.
  • Manage and maintain the flow of life events that impact eligibility and premium, payment management processes, and troubleshoot problems.
  • Oversee the execution of all policy-related changes that impact insurance claims processing and premium billing across systems.
Requirements:
  • Strong analytical and problem-solving skills.
  • Working knowledge of group insurance systems, with emphasis on insured eligibility or health care claims adjudication.
  • Strong interpersonal skills and proficiency in communicating processes, policies, and practices.
  • Effective planning and organizational skills, resulting in the ability to work effectively as part of a team and independently.
  • Experience with SQL queries.
  • Advanced knowledge of Microsoft Excel, including functions such as pivot tables and graphics.
  • University degree or College Diploma.
  • CEBS certification an asset.
  • 5+ years of specialized experience.

CB Canada is a leading provider of insurance and investment services. We offer a dynamic work environment and opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for insurance systems, we encourage you to apply for this exciting opportunity.

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