Travel Services Specialist

4 weeks ago

Terrace, Canada Maritime Travel Inc Full time
Position Overview

As a Travel Services Specialist at Maritime Travel Inc, you will play a vital role in assisting clients with their travel needs. This permanent position requires a commitment of 37.5 hours per week and proficiency in English.

Key Responsibilities
  • Process various financial transactions, including airline tickets and travel insurance.
  • Calculate travel costs and accommodation expenses.
  • Manage reimbursements for cancellations related to transportation and lodging.
  • Advise clients on suitable travel products.
  • Research new travel destinations, hotels, and amenities.
  • Handle challenging customer situations with professionalism.
  • Perform general administrative tasks.
  • Market and sell travel products and insurance.
  • Utilize effective marketing strategies and sales techniques.
  • Provide clients with essential travel information, including regulations, health requirements, and local attractions.
  • Assist with cancellations and schedule modifications.
  • Make reservations for transportation and accommodations using computerized systems.
  • Deliver exceptional customer service.
Technical Skills
  • Familiarity with Apollo and Sabre systems.
Travel Specialization
  • Focus on leisure travel.
Sales Expertise
  • Specialization in retail business.
Safety and Security
  • Completion of a criminal record check is required.
Work Environment
  • Attention to detail is crucial.
Personal Attributes
  • Strong client focus.
  • Excellent verbal communication skills.
  • Highly organized.
Health Benefits
  • Comprehensive dental plan.
  • Disability benefits.
  • Health care coverage.
  • Vision care benefits.
Screening Questions
  • Are you legally authorized to work in Canada?
  • Do you reside near the job location?
  • Do you have relevant experience in this field?

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