Library Bar Service Expert

1 day ago


Toronto, Ontario, Canada AccorHotel Full time

The AccorHotel is looking for a highly skilled Library Bar Service Expert to join their team. As an Assistant Server, you will play a crucial role in ensuring that our guests have a seamless dining experience.

Salary: $45,000 - $60,000 per year

Job Description:

The primary function of this role is to provide exceptional service to our guests during meal periods. This includes preparing serving stations, assisting with the smooth execution of meal service during peak times, and offering continued support in preparation for the next meal period.

  • To promote and maintain a positive working relationship at all times
  • To report for duty punctually in full uniform according to appearance and grooming standards
  • To have a full understanding of the food and drink offerings in the outlet, including dietary restrictions and be proficient in answering any guest's questions
  • To demonstrate a complete understanding of Library Bar policies, procedures, and set service standards as outlined in the Royal York Colleague Handbook
  • To demonstrate a complete knowledge and understanding of all steps of service and duties and perform them to the set standards as outlined in the Job Task Checklist
  • To assist all Guests (internal and external) with any inquiries or requests in a pleasant, helpful manner
  • To attend pre-shift weekly and monthly meetings to continually improve the Guest experience
  • To carry out any miscellaneous duties and responsibilities as requested by your Manager pertaining to total quality service delivered in the Library Bar
  • To understand how to operate all the equipment used in the outlet
  • To fully understand and follow the hotel's recycling program and procedures
  • To adhere to ALL Safe Standards, ensuring all hygiene and prevention measures are being met
  • To adhere to alcohol handling procedures and policies
  • To adhere to all LQA standards set for the department
  • To work weekends, holidays, and shift work as scheduled

Qualifications:

  • Previous work experience in a restaurant/food and beverage setting
  • Excellent interpersonal skills and a team player attitude
  • Ongoing training and development opportunities
  • Flexibility with shifts dependent on business demands
  • A willingness to learn new concepts and ideas
  • Smart Serve Training Certification
  • Experience working in a Union environment

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