Library Bar Assistant
3 weeks ago
The Library Bar Assistant will play a key role in supporting the Guest service delivery team. Their primary responsibilities will include preparing serving stations and work areas for each meal period, assisting with the smooth execution of meal service during peak times, and providing continued support in preparation for the next meal period.
Key Responsibilities:
- To promote and maintain a positive working relationship at all times
- To report for duty punctually in full uniform according to appearance and grooming standards
- To have a full understanding of the food and drink offerings in the outlet, including dietary restrictions, and be proficient in answering any guests' questions
- To demonstrate a complete understanding of Library Bar policies, procedures, and set service standards as outlined in the Royal York Colleague Handbook
- To assist all Guests (internal and external) with any inquiries or requests in a pleasant and helpful manner
- To attend pre-shift, weekly, and monthly meetings to continually improve the Guests' experience
- To carry out any miscellaneous duties and responsibilities as requested by your Manager pertaining to total quality service delivered in the Library Bar
- To understand how to operate all the equipment used in the outlet
- To fully understand and follow the hotels' recycling program and procedures
- To adhere to all Safe Standards, ensuring all hygiene and prevention measures are being met
- To adhere to alcohol handling procedures and policies
- To adhere to all LQA standards set for the department
- To work weekends, holidays, and shift work as scheduled
Qualifications:
- Previous work experience in a restaurant/food and beverage setting
- Excellent interpersonal skills and a team player attitude
- OTEC certificate an asset
- Flexibility with shifts of the outlet dependent on business demands
- Willingness to learn new concepts and ideas
- Smart Serve Training Certification
- Experience working in a Union Environment
Remote Work: No
Employment Type: Full-time
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