Mortgage Specialist Coordinator
5 days ago
Responsibilities:
- Data Administration: Administer the sales compensation database to ensure data accuracy.
- Mortgage Deal Review: Review mortgage deals daily to ensure proper classification for compensation, including identifying new clients.
- Dispute Resolution: Investigate commission discrepancies and address general compensation inquiries from MSPROGRAM.
- Communication: Respond promptly to questions and emails from MSPROGRAM regarding compensation matters.
- Manual Adjustments: Approve and implement manual adjustments to compensation as required.
- Business Expenses: Process business expenses for Mortgage Specialists and their assistants.
- Report Analysis: Review and act on reports from the compensation database to ensure deals are processed correctly and make necessary amendments.
- Deal Cancellations: Handle reports related to deal cancellations, insurance cancellations, and appraisal fee violations, processing recoveries accordingly.
- Payroll Reports: Produce bi-weekly payroll reports for submission to Alight and process insurance payouts, including coordinating with SunLife for missing deals.
- Management Reports: Generate monthly management and ad-hoc reports to support decision-making.
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