Assistant Store Manager

4 weeks ago

Hamilton, Ontario, Canada Marshalls Full time
Discover Your Potential as an Assistant Store Manager at Marshalls

At Marshalls, we're committed to creating a positive and inclusive work environment where our Associates can thrive. As an Assistant Store Manager, you'll play a key role in driving sales, managing expenses, and delivering exceptional customer service.

Key Responsibilities:
  • Lead and develop a high-performing team to achieve sales results, manage expenses, and reduce shrink and damages
  • Provide input on succession plans to meet future needs and ensure each Associate has a development plan that supports their growth and career aspirations
  • Communicate and execute action plans to Associates on upcoming projects, targets, priorities, company initiatives, events, and promotions
  • Support established store sales, expense targets, and customer service metrics by implementing strategies with impact to store payroll, store budgets, loss prevention, and improving customer service
  • Conduct competitive analysis of other retailers on merchandise mix, inventory levels, customer demographics to inform recommendations to District Managers and Business Development teams
Requirements:
  • Post-secondary education is preferred; minimum high school education required
  • Minimum 2 to 3 years supervisory experience in Retail including but not limited to operations, customer service, merchandising, people management, health and safety, and loss prevention
  • Demonstrated management skills with the ability to positively influence management and staff to act in the best interest of the Company by providing advice, feedback, and guidance to resolve problems
  • Strong communication and interpersonal skills including interviewing, negotiating, listening, conflict management, information gathering, and coaching

As an Assistant Store Manager at Marshalls, you'll have the opportunity to work in a dynamic and fast-paced environment, develop your leadership skills, and contribute to the success of our team. If you're passionate about retail, customer service, and leadership, we encourage you to apply for this exciting opportunity.

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