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Enterprise Change Manager

2 months ago

Vancouver, British Columbia, Canada College of Pharmacists of British Columbia Full time
About the Role

The College of Pharmacists of British Columbia is seeking a seasoned change management professional to fill the temporary full-time position of Enterprise Change Manager (ECM) for a 2-year term. Based in the BC lower mainland, this role requires a certified change management professional with over 5 years of multi-sector experience spearheading organizational change and creating a comprehensive change management program/office that encompasses people and culture.

Key Responsibilities
  • Develop a comprehensive change management framework for the College and lead the development of a multi-year organizational strategy that integrates people and culture changes to enhance adaptability and engagement.
  • Work with cross-functional teams and various departments to ensure smooth execution of change initiatives and engage and secure support from partners at all levels for change management initiatives, enhancing understanding and collaboration.
  • Conduct change readiness assessments to evaluate organizational preparedness for upcoming changes.
  • Develop and deliver change management training to the organization.
  • Seamlessly integrate insights and frameworks into the Program Management Office's broader strategy and day-to-day operations and work with Project Managers and Business Analysts to embed change management into every phase of the project lifecycle.
  • Ensure change management processes are aligned with risk mitigation strategies and embed risk awareness into change initiatives, ensuring all project phases consider potential risks and risk management techniques.
  • Monitor and report on the progress of the College's change maturity.
  • Possess a unique skill set of translating data-driven findings into compelling narratives and expertly present data visually using charts, graphs, and other visualization tools.
  • Ensure that both organizational and project-specific change management strategies are cohesively aligned and conduct in-depth environmental scans to understand the evolving landscape, considering both external and internal data points.
  • Align with best practice standards, ensuring consistency in change management strategy and execution across the College.
  • Collaborate with various partners, using data to support discussions, highlight concerns, and guide decision-making.
  • Provide data-informed suggestions on resource allocation, optimizing outcomes at every level.
  • Use data to guide collaborations with health regulatory bodies and other College partners, ensuring a synchronization of change management practices.
  • Contribute data-backed insights to the 'lessons learned' repository, refining both future project and organizational change management strategies.
Qualifications, Skills and Knowledge
  • Bachelor's degree in Business Administration, Organizational Development, Change Management, Psychology, or a related discipline with over 5 years of multi-sector experience spearheading organizational change and creating a comprehensive change management program/office that encompasses people and culture (and/or equivalent combination of education and experience).
  • Certification in Change Management (e.g., PROSCI, Certified Change Management Professional) is required.
  • Master's degree in Business Administration, Organizational Development, or a related field is an asset.
  • Experience working in a leadership role, guiding teams through change, and facilitating organizational adaptability.
  • Previous experience in a healthcare or regulatory environment is an asset.
  • Knowledge of project management methodologies and tools is preferred and beneficial.
  • Ability to communicate complex information effectively to various levels within an organization.
  • Knowledge of change management frameworks and understanding of best practices.
  • Capacity to interpret and execute approved policies, strategic directions, and operational functions within the scope of change management.
  • Demonstrated ability to manage and reconcile differing perspectives, develop consensus, and secure cooperation from partners and team members.
  • Proficient in Microsoft Office Professional (Intermediate to Advanced level) and other relevant data analysis tools.
  • Strong analytical skills, strong detail orientation, and a drive for accuracy.
  • Ability to prioritize and manage multiple tasks and deadlines effectively.
  • Strong leadership skills with an ability to maintain a high-performing team.
  • Emotional intelligence, approachability, and active listening skills.
  • Ability to maintain objectivity, fairness, and tact when dealing with a diverse group of individuals.
  • Diplomacy and discretion, particularly when handling confidential or sensitive information.
  • Commitment to continual learning and intellectual curiosity to innovate.
What We Offer

The salary range for this position is $90,000 to $110,000 annually based on a 35-hour work week. The starting salary will be determined based on factors such as the successful candidate's job-related knowledge, skills, experience; salaries of other employees in the same salary range; market conditions and other relevant factors.

The College provides a competitive compensation; an attractive paid-time off package that gives annual vacation, personal days, and additional days off during the year-end office closure; and extended benefits that include a defined benefit plan with the Municipal Pension Plan. We have a flexible work environment that includes a hybrid work model with an assigned schedule. We offer opportunities for personal and professional growth; provide flexibility; strive for work-life balance; and provide an excellent and dynamic work environment where innovation, teamwork, and creativity are highly valued.