Benefits Analyst

3 weeks ago

Leamington, Ontario, Canada Hub International Ontario Limited Full time

About the Role

HUB International Ontario Limited is seeking a skilled Benefits Analyst to provide exceptional support to our Account Managers in the Employee Benefits and Retirement Practice. This role involves a comprehensive review and analysis of employee benefit plans, ensuring timely and accurate processing of documentation.

Key Responsibilities

  • Partner with Account Managers to service and retain existing employee benefits business, ensuring accurate and timely documentation.
  • Review, process, and prepare client reports for new business, renewals, updates, and marketing.
  • Conduct marketing activities, including preparing and submitting specifications to underwriters, answering underwriter questions, and reviewing or providing analysis and recommendations on marketing responses.
  • Prepare quarterly experience reports, including projections for renewals.
  • Maintain and update client files, including recording and completing activities in our broker management system.
  • Support customers in person or via telephone to assess and fulfill their employee benefits requirements.
  • Troubleshoot client complaints, respond to inquiries, assist with complex claims, and provide direction and administration of client benefits plans.
  • Assist in the administration of cross/upselling of HUB's benefits products to existing clients, preparing new business quotes and providing to producers for presentation.
  • Conduct account file audits to ensure all required documentation is properly stored and accessible.
  • Coordinate with insurance carriers as required.

Qualifications and Expertise

  • Post-secondary education or commensurate work experience.
  • 2-5 years of experience in the group insurance industry, with underwriting background preferred.
  • Knowledge of group benefits financial underwriting requirements for all types of employee benefits plans.
  • LLQP or willingness to obtain.
  • Knowledge of the Canadian benefits industry.
  • Strong verbal, written communication, and presentation skills.
  • Proficient in Microsoft Office: Word, Excel, PowerPoint, and Outlook.
  • Experience with MS Access or other databases an asset.
  • Experience with broker management systems, such as Epic, an asset.
  • Strong time management, prioritization, and multi-tasking skills.
  • Strong team player and ability to work independently.
  • Ability to exercise initiative and follow-up skills.
  • Some client travel may be required.

Elevate Your Career with HUB International

At HUB International Ontario Limited, we value the well-being and professional development of our team members. As a Benefits Analyst, you can expect a rewarding work environment that recognizes your contributions through a competitive pay structure, inclusive of incentives, bonuses, and additional earning opportunities.

Your Advancement and Well-being: Our Priority

We offer a comprehensive benefits package, including company-matched RRSPs, tailored to meet your personal and family needs. You'll also have access to flexible working arrangements, generous time-off policies, and opportunities for growth and development through sponsored training and development programs.

Diversity, Equity, and Inclusion: Our Commitment

HUB International Ontario Limited is committed to fostering a diverse, equitable, and inclusive work environment. We celebrate the unique backgrounds and perspectives of our employees, ensuring all voices are heard and valued.

Service: Our Ethos

Service is the essence of our identity at HUB International Ontario Limited. We're dedicated to making a tangible difference in our communities, and we invite you to join us in this mission.

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