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Pet Store Manager

2 months ago

Woodstock, Ontario, Canada Pet Valu Full time
Job Overview

We are seeking a highly motivated and experienced Store Manager to join our team at Pet Valu. As a Store Manager, you will be responsible for leading a team of Pet Experts to deliver exceptional customer service and drive sales growth.

Key Responsibilities
  • Customer Service
    • Ensure that all customer service standards are met by staff
    • Maintain courteous relationships within the community
  • Team Management
    • Manage a team of employees, including recruiting, scheduling, training, and day-to-day assignment of tasks
    • Supervise and coach employees to ensure they meet performance expectations
  • Store Operations
    • Coordinate order placements and maintain appropriate inventory levels
    • Ensure that store audits and safety audits are completed
    • Coordinate minor store repairs and complete miscellaneous corporate paperwork
  • Results-Oriented
    • Coordinate efforts of store staff to achieve targeted results
    • Monitor and analyze sales data to identify opportunities for growth
Requirements
  • Minimum of 2 years customer service and retail store management experience
  • Enthusiasm for learning and growth in the pet care industry
  • Possess an outgoing and friendly personality with strong customer service skills
  • Ability to work as scheduled to meet attendance requirements, including weekends and evenings
  • Ability to have reliable means of transportation to and from the store
  • Working knowledge of POS system
  • Ability to lift 50lbs repetitively
  • Industry experience an asset
About Us

We are a leading pet retailer dedicated to providing high-quality products and exceptional customer service. Our mission is to improve the quality of life for all pets and pet owners. We offer a competitive compensation package, comprehensive training, and opportunities for career growth and development.