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Food Service Supervisor

2 months ago

Elliot Lake, Canada Tim Hortons Full time
Job Summary

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Tim Hortons. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food quality meets our high standards.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of staff who prepare and portion food
    • Train staff in job duties, sanitation, and safety procedures
    • Establish methods to meet work schedules and ensure that food and service meet quality control standards
  • Customer Service
    • Address customers' complaints or concerns in a professional and courteous manner
    • Ensure that customers receive exceptional service and that their needs are met
  • Operations and Administration
    • Prepare budget and cost estimates
    • Maintain records of stock, repairs, sales, and wastage
    • Prepare and submit reports
  • Team Management
    • Supervise and check assembly of trays
    • Establish work schedules and ensure that staff are aware of their responsibilities
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Experience
    • 1 year to less than 2 years of experience in a fast-food environment
  • Skills
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment and under pressure
    • Attention to detail and ability to multitask
Working Conditions
  • Work Environment
    • Noisy
    • Odours
  • Work Setting
    • Fast food outlet or concession
    • Restaurant
  • Physical Demands
    • Standing for extended periods
    • Walking
What We Offer
  • Health Benefits
    • Health care plan
  • Work Schedule
    • 35 to 40 hours per week