Food Service Team Lead

4 weeks ago

Elliot Lake, Canada Tim Hortons Full time
Job Title: Food Service Supervisor

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Tim Hortons. As a Food Service Supervisor, you will be responsible for leading a team of food service staff and ensuring that our customers receive exceptional service and high-quality food products.

Key Responsibilities:
  • Lead and supervise a team of food service staff to ensure that they are meeting our high standards of quality and service.
  • Develop and implement effective training programs to ensure that staff are equipped with the skills and knowledge needed to provide excellent customer service.
  • Monitor and control food costs, labor costs, and inventory levels to ensure that we are operating efficiently and effectively.
  • Ensure that all food safety and sanitation procedures are followed at all times.
  • Provide exceptional customer service and resolve any customer complaints in a timely and professional manner.
  • Collaborate with other departments to ensure that our customers receive a seamless and enjoyable experience.
Requirements:
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a food service environment.
  • Excellent leadership and communication skills.
  • Ability to work in a fast-paced environment and make decisions quickly.
  • Physical ability to stand for extended periods and lift up to 25 pounds.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A fun and dynamic work environment.
  • Recognition and rewards for outstanding performance.

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