Restaurant Operations Manager

2 weeks ago


Strathmore, Canada ARBY'S Full time
Job Description

At ARBY’s, we are seeking a Restaurant Operations Manager to oversee the day-to-day activities of our food service team. This role is responsible for ensuring that all aspects of restaurant operations run smoothly and efficiently.

Duties and Responsibilities
  • Sales Management: Analyze sales data to identify trends and opportunities for growth. Develop strategies to increase revenue and improve profitability.
  • Team Leadership: Supervise and train a team of 5-10 staff members to ensure they have the skills and knowledge needed to excel in their roles. Foster a positive and inclusive work environment that encourages collaboration and open communication.
  • Cost Control: Manage labor costs, inventory levels, and supply chain logistics to maintain optimal efficiency and minimize waste. Identify areas where cost savings can be achieved without compromising quality or customer satisfaction.
  • Quality Assurance: Ensure that all menu items meet the highest standards of quality and presentation. Implement quality control measures to prevent errors and maintain consistency across all shifts.
  • Customer Service: Respond promptly to customer complaints and concerns, resolving issues quickly and professionally. Work with the team to ensure that every customer receives exceptional service and has a positive dining experience.
Requirements
  • Education: Secondary (high) school graduation certificate required. Post-secondary education or relevant certification an asset.
  • Experience: 1-7 months of experience in a similar role, preferably in the fast-food industry. Permanent position with regular hours (35 hours/week). Working language: English.
  • Skills: Strong leadership and communication skills, ability to work in a fast-paced environment, physical stamina to stand for extended periods.
Salary and Benefits

We offer a competitive salary range of $45,000 - $55,000 per year, depending on experience. Additional benefits include comprehensive health and dental coverage, paid time off, and opportunities for career advancement within the company.



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