Operational Manager

2 weeks ago


Acton Vale, Quebec, Canada Five Kites Hospitality Inc. Full time

At Five Kites Hospitality Inc., we are seeking an efficient and skilled Operational Manager to oversee the daily food service operations. The ideal candidate will have a strong background in managing teams, along with excellent communication and problem-solving skills.

Responsibilities
  • Team Management - Supervise and coordinate the activities of staff who prepare and portion food, ensuring seamless service delivery.
  • Training and Development - Provide training to staff on job duties, sanitation, and safety procedures, ensuring compliance with company standards.
  • Inventory Management - Maintain accurate records of stock, repairs, sales, and wastage, making informed decisions to optimize inventory levels.
  • Quality Control - Conduct regular quality checks to ensure that food and service meet the company's high standards.
  • Financial Management - Prepare and submit reports, ensuring accurate budgeting and cost control.
  • Employee Engagement - Foster a positive work environment, promoting employee satisfaction and retention.
Requirements
  • Education - A college or CEGEP degree or equivalent in a related field.
  • Experience - A minimum of 2 years of experience in food service management, preferably in a supervisory role.
  • Skills - Excellent communication, leadership, and problem-solving skills, with a strong focus on customer service and team management.

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