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Portfolio Resource Coordinator
2 months ago
Job Title: Portfolio Resource Coordinator
Job Summary:
We are seeking a highly skilled Portfolio Resource Coordinator to join our team at Paladin Security. As a key member of our operations team, you will be responsible for coordinating resources and scheduling to ensure the successful delivery of our services.
Key Responsibilities:
- Strategically identify open shifts and work with our Client Service group to ensure complete schedules are adhered to.
- Forward existing schedules to our security officers to ensure they are aware of their ongoing schedule well in advance.
- Work within a dynamic team environment with multiple operational stakeholders, including Site Supervisors, Security Officers, Client Service Managers, Senior Management, and our Operations Centre.
- Fulfill cancellations and openings in the daily schedule.
- Coordinate with Client Service Managers to ensure their staffing needs are met and proactively addressed.
- Develop ongoing knowledge of Paladin's contractual obligations for the assigned Portfolio(s), including site visits, training, and a close working relationship with the management group.
- Take on a significant role in Paladin's deployment process.
- Conduct interviews and phone screens with applicants.
- Ensure billing accuracy and compliance on a weekly basis.
- Work with Paladin's TEAM software to ensure accurate and timely scheduling, billing, and payroll.
Qualifications:
- Proven ability to build and maintain strong working relationships both internally and externally.
- Strong leadership, organization, and facilitation skills.
- Strategic thinking.
- Excellent communication skills, both written and verbal.
- Strong customer service and multi-tasking skills.
- Creative ability to foster new and innovative ways to perform and succeed.
- Ability to meet strict deadlines and flexibility in time allocation.
- Proficiency in computer usage, with an ability to learn Paladin's Enterprise software.
- Experience in scheduling, administration, or security supervision would be considered an asset.
- Willingness to work flexible hours.
About Paladin Security:
We are a diverse workforce committed to a workplace culture of respect, inclusion, and diversity. We believe in promoting from within, respecting people and their differences, providing high-quality service, and always having fun. If you think you have what it takes to join our team, we want to meet you.
