Heavy Equipment Maintenance Supervisor

2 days ago


Canada Toromont Cat Full time
Remote Site Service Supervisor Role

At Toromont Cat, we're seeking a seasoned professional to fill the role of Remote Site Service Supervisor. This position involves providing exceptional customer service and leading a team of remote field service technicians. You will be responsible for ensuring consistent implementation of company policies and procedures while promoting customer satisfaction.

We offer a competitive salary range of $85,000 - $120,000 per annum, commensurate with experience, depending on location.

About the Job

In this dynamic role, you will:

  • Provide direction and guidance to the remote field service team to ensure seamless execution of work orders
  • Model safe work practices and enforce customer safety rules to prevent accidents
  • Promote excellent customer service by collaborating with other departments to deliver high-quality results
  • Train and coach team members to meet and exceed customer expectations through performance evaluations

You will also have opportunities to develop your skills and advance in your career within our organization.

Requirements

To succeed in this role, you must possess:

  • A post-secondary education or relevant Caterpillar parts and service experience
  • Solid technical knowledge of heavy equipment, Caterpillar products, and industry trends
  • Valid driver's license and ability to travel as required

We strive to create a positive work environment that fosters growth and development.



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