Hotel Operations Manager

2 days ago

Fort Saskatchewan, Alberta, Canada Southfort Inn Full time
Job Title: Hotel Manager

We are seeking a highly skilled and experienced Hotel Manager to join our team at Southfort Inn. As a key member of our management team, you will be responsible for the overall operation of our hotel, ensuring that our guests receive exceptional service and that our hotel runs smoothly and efficiently.

Key Responsibilities:
  • Develop and Implement Policies and Procedures: Create and implement policies and procedures for daily operations, ensuring that they are aligned with our hotel's goals and objectives.
  • Negotiate with Suppliers: Negotiate with suppliers to secure the best possible deals for materials and supplies, ensuring that our hotel's budget is optimized.
  • Front Desk Duties: Perform front desk duties, including checking in and out guests, handling customer complaints, and providing exceptional customer service.
  • Budgeting and Financial Management: Prepare budgets and monitor revenues and expenses, ensuring that our hotel's financial performance is optimized.
  • Maintenance and Facilities: Arrange for and oversee maintenance activities, ensuring that our hotel's facilities are well-maintained and that our guests have a comfortable and enjoyable stay.
  • Employee Management: Manage and motivate our hotel's staff, ensuring that they are equipped to provide exceptional service to our guests.
Requirements:
  • Education: College/CEGEP degree in a relevant field.
  • Experience: 2 years to less than 3 years of experience in a hotel management role.
  • Language: English.
  • Work Hours: 35 hours per week.
What We Offer:
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth.
  • Collaborative Work Environment: A collaborative and supportive work environment.

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