IT Change Management Expert

6 days ago


Canada Raise Full time
Senior IT Security Analyst/Change Advisory Specialist

Location: Scarborough, ON - Hybrid (Mostly remote)

Contract Length: 6 Months with Possibility of extension.

We are seeking a highly skilled Senior IT Security Analyst/Change Advisory Specialist to join our top client's team. With their industry leadership position established, they're now expanding their team to meet the rising demand for their services.

As a key member of this team, you will be responsible for developing communication templates and rollout plans, managing project communications, and facilitating training sessions. You will also be responsible for all communications, including executive, staff, contractors, and vendors.

Responsibilities:

  • Developing change management plans to assist with process changes, rollouts, and other changes that may impact other groups.
  • Managing and developing communications for different project stages.
  • Responsible for all communications, including executive, staff, contractors, and vendors.
  • Facilitating training sessions with support staff.
  • Championing a customer-focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
  • Developing change experience plans for new or changing customer experiences.
  • Collaborating with Product, Contact Centers, Operations, Design, and CX teams to develop change experience plans.
  • Identifying what makes change experiences bad for customers and operating constructively toward defining positive alternatives.
  • Helping drive the validation and enablement of customer support models at and following a launch.
  • Ensuring customer feedback is being captured, analyzed, and actioned – both in preparation for and throughout the duration of a launch.

**Candidate Requirements:**

To be successful in this role, you must have:

  • 10+ years' experience in organizational change management and business analysis.
  • PROSCI certification - at least 5 years.
  • 5 years of general knowledge in Identity and access management and security protocols.
  • 5 years' experience in performing business requirement documents, process workflows, use cases, data analytics, and preparing communications & training contents.
  • Hands-on experience with Microsoft suite applications, such as Visio, PowerPoint, Excel, PowerBI, PowerShell, scripting, pivot tables, MS Access, and PPT presentations.
  • 5 years providing OCM solutions in support of Information Technology projects and programs.

**Estimated Salary:** $85,000 - $110,000 per year, depending on location and experience.



  • Canada Raise Full time

    We are seeking a seasoned Senior IT Security Analyst/Change Advisory Specialist to join our team at Raise. This is a 6-month contract position with the possibility of extension.Located in Scarborough, ON, this role will involve working in a hybrid environment, with opportunities for remote work. As a key member of our team, you will play a critical role in...


  • Canada Raise Full time

    Senior IT Security Analyst/ Change Advisory SpecialistLocation: Scarborough, ON - Hybrid (Mostly remote, by should be open to hybrid as business requirement)Contract Length: 6 Months with Possibility of extension.We at Raise are hiring a Senior IT Security Analyst/ Change Advisory Specialist for one of our top clients. After establishing themselves as an...


  • Canada, CA Raise Full time

    Senior IT Security Analyst/ Change Advisory SpecialistLocation: Scarborough, ON - Hybrid (Mostly remote, by should be open to hybrid as business requirement)Contract Length: 6 Months with Possibility of extension.We at Raise are hiring a Senior IT Security Analyst/ Change Advisory Specialist for one of our top clients. After establishing themselves as an...


  • Canada Raise Full time

    Senior IT Security Analyst/ Change Advisory Specialist Location: Scarborough, ON - Hybrid (Mostly remote, by should be open to hybrid as business requirement) Contract Length: 6 Months with Possibility of extension. We at Raise are hiring a Senior IT Security Analyst/ Change Advisory Specialist for one of our top clients. After establishing themselves as...


  • Canada Raise Full time

    Senior IT Security Analyst/ Change Advisory SpecialistLocation: Scarborough, ON - Hybrid (Mostly remote, by should be open to hybrid as business requirement)Contract Length: 6 Months with Possibility of extension.We at Raise are hiring a Senior IT Security Analyst/ Change Advisory Specialist for one of our top clients. After establishing themselves as an...


  • Canada Management One Full time

    Job SummaryThe Technical Support Specialist is responsible for providing exceptional service and support to Management One's Retail Experts and retail clients utilizing the Retail Orbit software. Key responsibilities include responding to customer inquiries, troubleshooting technical issues, and offering end-user training.This role plays a critical part in...


  • Canada Management One Full time

    We are seeking a highly skilled Technical Support Specialist to join our team at Management One. This role is responsible for providing exceptional service and support to our Retail Experts and retail clients using the Retail Orbit software.About UsManagement One is the leading provider of merchandise planning, business insights, and education to thousands...


  • Canada Solution SFT Full time

    Job DescriptionSolution SFT is seeking a seasoned Change Management Director to spearhead a client project in the aeronautics sector.We require an experienced Senior Change Manager to join our team in the airline industry. The ideal candidate will have a proven track record of managing change in large-scale software implementation programs and possess...


  • Canada TEEMA Full time

    Our client operates in business lending space and has been recognized as one of Canada's best employers. They have over 1000 employees and growing. They are looking for an English and French Speaking bilingual Change Management Specialist to support a transformation project. The initial contract for this opportunity is about one year and likely to extend for...

  • Risk Management Expert

    24 hours ago


    Canada Global Excel Management Inc. Full time

    About Global Excel Management Inc.As a leading provider of global healthcare risk management solutions, Global Excel Management Inc. empowers its clients with comprehensive risk mitigation, cost containment, claims management, and medical assistance services across 90 countries. Our team of experts spans multiple continents, ensuring seamless support to over...


  • Canada TEEMA Full time

    Our client operates in business lending space and has been recognized as one of Canada's best employers. They have over 1000 employees and growing. They are looking for an English and French Speaking bilingual Change Management Specialist to support a transformation project. The initial contract for this opportunity is about one year and likely to extend for...


  • Canada TEEMA Full time

    Our client operates in business lending space and has been recognized as one of Canada's best employers. They have over 1000 employees and growing. They are looking for an English and French Speaking bilingual Change Management Specialist to support a transformation project. The initial contract for this opportunity is about one year and likely to extend for...


  • Canada TEEMA Full time

    Our client operates in business lending space and has been recognized as one of Canada's best employers. They have over 1000 employees and growing. They are looking for an English and French Speaking bilingual Change Management Specialist to support a transformation project. The initial contract for this opportunity is about one year and likely to extend for...


  • Canada, CA TEEMA Full time

    Our client operates in business lending space and has been recognized as one of Canada's best employers. They have over 1000 employees and growing. They are looking for an English and French Speaking bilingual Change Management Specialist to support a transformation project. The initial contract for this opportunity is about one year and likely to extend...


  • Canada Manager – IT Full time

    Job TitleManager – IT Infrastructure - Bilingual (English and French)About the JobWe are seeking a highly skilled and experienced IT Infrastructure Manager to join our team in Ottawa, Ontario. As a key member of our technology department, you will be responsible for managing and maintaining our IT infrastructure, ensuring seamless operations and efficient...


  • Canada IT Chapter Full time

    **IT Chapter recherche un Expert en Gestion de Projets Salesforce** Description du posteIT Chapter est actuellement à la recherche d'un expert en gestion de projets Salesforce pour rejoindre notre équipe dynamique et en pleine croissance. Le candidat idéal aura une expertise avérée dans la gouvernance des projets Salesforce et une solide...

  • E-Commerce Specialist

    4 weeks ago


    Canada Ensiti | Expert en recrutement Full time

    Achieve Success as an E-Commerce Specialist at EnsitiEnsiti | Expert en recrutement seeks a skilled E-Commerce Specialist to manage and optimize product presence on online retail platforms like Walmart and Target.Main Responsibilities:Product Presence Management: Optimize and manage product presence on online retail platforms.Digital Marketing Strategies:...


  • Canada RB Global Inc. Full time

    About Us Ritchie Bros. (NYSE and TSX: RBA) is a global asset management and disposition company, offering customers end-to-end solutions for buying and selling used heavy equipment, trucks and other assets in numerous industries including construction, transportation, agriculture, energy, oil and gas, mining, and forestry. Our mission is to create...

  • Workplace Strategist

    6 months ago


    Canada BGIS Full time

    Who We Are **We are looking to have a bilingual (French/English) Workplace Strategist, Change Management join our team! This position can be held hybrid from Montreal, QC; Quebec City, QC or Ottawa, ON.** SUMMARY The Workplace Strategist - Change Management works with clients and organizations to deliver solutions that produce meaningful change, promote...


  • Canada RB Global Inc. Full time

    About RB Global Inc.We are a global asset management and disposition company, offering end-to-end solutions for buying and selling used heavy equipment, trucks, and other assets in numerous industries including construction, transportation, agriculture, energy, oil and gas, mining, and forestry.Our mission is to create compelling business solutions for the...