Travel Professional

2 weeks ago

Ottawa, Ontario, Canada Transat Full time

Company Overview

At Transat, we strive to be the preferred airline of our customers and team members. Our mission is to deliver exceptional travel experiences while fostering a culture of inclusiveness, respect, and equity.

Job Summary

We are seeking a skilled Travel Professional to join our team. As a key member of our sales team, you will be responsible for helping customers plan and book their dream vacations. You will work closely with customers to understand their travel needs and preferences, and use your expertise to recommend destinations, itineraries, and accommodations that meet their expectations.

Key Responsibilities

  • Advise clients on travel options offered by our various partners;
  • Network and promote new travel business and grow your repeat client base;
  • Meet established monthly and yearly sales and revenue targets;
  • Quickly determine specific client needs and source solutions using all tools available;
  • Sell travel packages in all product categories, including the preparation of complex itineraries using various booking platforms;
  • Be alert to changing trends and customer needs, and adapt services to meet client requirements even in challenging circumstances.

Requirements

  • Minimum of 2 years sales experience within a retail environment and consistently meet sales targets;
  • Ability to influence through effective sales and prospecting techniques while building friendly and positive business relationships;
  • Advanced communication skills combined with an outgoing and energetic nature;
  • Experience leveraging social media and learning new software quickly;
  • Demonstrates flexibility in work schedule, available to work outside of normal business hours to attend trade shows, conventions, and business events or to complete any agreed-upon task;
  • The willingness to obtain your TICO or OPC for agencies in QC certification if you do not already have it.

Additional Information

At Transat, we foster an environment where inclusiveness, respect, and equity reign. We endeavour to build a workforce that reflects the diversity of our customers as well as the communities to which we travel. We encourage women, members of visible minorities, ethnic minorities, aboriginal peoples, as well as people with disabilities to submit their candidacy. Transat will accommodate people with disabilities throughout the recruitment and selection process. If you require an accommodation, please contact us in order to work together in meeting adequately your needs.

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