Café Operations Manager

3 weeks ago


Surrey, British Columbia, Canada Blenz Central City Full time
About the Role

We are seeking a highly skilled and experienced Café Manager to join our team at Blenz Central City. As a key member of our management team, you will be responsible for overseeing the daily operations of our café, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Leadership and Management: Lead and motivate a team of café staff to deliver exceptional customer service and achieve sales targets.
  • Operations and Logistics: Oversee the day-to-day operations of the café, including inventory management, supply chain management, and health and safety protocols.
  • Customer Service: Ensure that all customers receive a high level of service, responding to complaints and concerns in a professional and timely manner.
  • Performance Management: Conduct regular performance reviews with staff, providing feedback and coaching to improve performance and achieve sales targets.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 2 years to less than 3 years of experience in a similar role.
  • Language: English.
  • Work Hours: 40 hours per week.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced café manager looking for a new challenge, please apply today



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