Retail Optician Professional

1 day ago


Cambridge, Ontario, Canada EssilorLuxottica Full time

**About the Role**

We are seeking a skilled and experienced Retail Optician to join our team at Pearle Vision in Cambridge, ON. As a key member of our optometric retail team, you will be responsible for delivering exceptional customer service, fostering customer retention, and promoting outstanding associate/doctor satisfaction.

**Job Summary**

The ideal candidate will have a strong background in retail sales, excellent communication skills, and the ability to work effectively in a fast-paced environment. You will be responsible for filling ophthalmic eyeglass prescriptions, fitting and adapting lenses and frames, and providing expert advice on lens coatings and frame selection.

**Key Responsibilities**

• Fill ophthalmic eyeglass prescriptions and fit and adapt lenses and frames to meet customer needs
• Develop professional business relationships with associates and doctors
• Drive profitable store sales by practicing NECE (Need, Expectation, Convenience, and Edge) and using effective retail sales skills
• Assist with ensuring each store is effectively merchandised and presented according to Planogram and other Company standards
• Ensure high-quality results through accurate measurements, correct pricing, POS entry, and realistic delivery time quotes
• Maximize Managed Vision Care relationships and sales opportunities
• Assist with the timely implementation of approved Marketing programs by executing marketing programs and initiatives, and company standards for signage and promotions

**Requirements**

• High School Diploma or equivalent
• State licensure or certification by a nationally-recognized opticianary association as an optician
• Experience and results with a retail or customer service establishment
• Ability to sell through use of sales skills and accountability for sales results
• Ability to present and implement decisive and creative solutions to issues/opportunities to grow the business
• Ability to provide enthusiastic and concise communication to meet/exceed customer expectations as well as foster positive and results-oriented associate, doctor and host relationships
• Success in store merchandising and attention to detail
• Ability to manage priorities through adaptability, willingness to take calculated risks, and follow-up

**What We Offer**

• Competitive salary: $55,000 - $65,000 per year, based on experience
• Opportunities for career growth and development
• Comprehensive benefits package, including medical, dental, and vision insurance
• Paid time off and holidays
• Access to ongoing training and education resources



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