Service Director

4 days ago


Calgary, Alberta, Canada Mount Royal University Full time
About the Role

The Service Director will play a pivotal role in developing and implementing an integrated service delivery model for the student service desk and across the Students Division. This involves providing strategic leadership to enhance the student experience, fostering strong relationships with internal stakeholders, and ensuring seamless service continuity.

The successful candidate will work closely with the Enrolment Management team to monitor and discuss enrolment and graduation trends, student needs, service delivery requirements, training requirements as well as best practices in higher education.

Key responsibilities include:

  1. Developing and growing an integrated service delivery model for the service desk and the Division.
  2. Fostering strong relationships to ensure service continuity, responsiveness, and collaboration.
  3. Leading organizational change through the development and support of resilient, competent and engaged staff.


  • Calgary, Alberta, Canada Saskatchewan Professional Marketing Association Full time

    Overview:WJ Agency is a leading marketing agency that crafts brands, designs digital experiences, and builds campaigns that move people. As Director of Client Services, you will lead our Account Directors to strengthen partnerships, maximize revenue, and elevate the quality of work we deliver.Your Role:Lead and mentor the Account Director team to drive...


  • Calgary, Alberta, Canada Mount Royal University Full time

    About the RoleMt. Royal University is undergoing a significant transformation to create a vibrant student community hub, the Sam Taylor Student Commons. This ambitious project will bring together various services and facilities to support students' academic and non-academic growth. We are seeking an experienced leader to helm this initiative as the Director...


  • Calgary, Alberta, Canada WJ Agency Full time

    WJ Agency (WJ) is a leading full-service marketing agency, built on strategy, driven by creativity, and focused on impact.We craft brands with purpose, design digital experiences that connect, and build campaigns that move people. Every strategy we develop is intentional—blending insight, creativity, and execution to shape how our clients are seen, heard,...


  • Calgary, Alberta, Canada Saskatchewan Professional Marketing Association Full time

    WJ Agency (WJ) is a leading full-service marketing agency, built on strategy, driven by creativity, and focused on impact.We craft brands with purpose, design digital experiences that connect, and build campaigns that move people. Every strategy we develop is intentional—blending insight, creativity, and execution to shape how our clients are seen, heard,...


  • Calgary, Alberta, Canada Mount Royal University Full time

    Director, Integrated Services & Student Commons - (3191)Job Title: Director, Integrated Services & Student CommonsJob Type: PermanentUnion: ManagementPosition Classification: MLV3 ManagementSalary Grade: FT or PTFull-timeHybrid Work: This position is eligibleAbout the DivisionThe focus of the Students division is to serve and support the academic and...


  • Calgary, Alberta, Canada Mount Royal University Full time

    Director, Integrated Services & Student Commons - (3191)Job Title: Director, Integrated Services & Student CommonsJob Type: PermanentUnion: ManagementPosition Classification: MLV3 ManagementSalary Grade: FT or PTFull-timeHybrid Work: This position is eligibleAbout the DivisionThe focus of the Students division is to serve and support the academic and...


  • Calgary, Alberta, Canada COMPASS GROUP CANADA Full time

    Career Opportunity: Director of Hospitality and Support ServicesCompass Group Canada is a leading provider of food and support services to various industries. We are currently seeking an experienced Director of Hospitality and Support Services to join our team.About the RoleThe Director of Hospitality and Support Services will be responsible for managing the...


  • Calgary, Alberta, Canada WJ Agency Full time

    WJ Agency (WJ) is a leading full-service marketing agency, built on strategy, driven by creativity, and focused on impact. We craft brands with purpose, design digital experiences that connect, and build campaigns that move people. As Director of Client Services, you are the bridge between agency growth and client success—leading our Account Directors to...


  • Calgary, Alberta, Canada WJ Agency Full time

    WJ Agency (WJ) is a leading full-service marketing agency, built on strategy, driven by creativity, and focused on impact. We craft brands with purpose, design digital experiences that connect, and build campaigns that move people. As Director of Client Services, you are the bridge between agency growth and client success—leading our Account Directors to...


  • Calgary, Alberta, Canada ATB Financial Full time

    OverviewAt ATB Financial, we are dedicated to providing exceptional financial services to our clients. As an Associate Director of Commercial Lending, you will play a key role in maintaining strong client relationships and ensuring the profitability of our portfolio.


  • Calgary, Alberta, Canada WJ Agency Full time

    Lead. Drive Growth. Elevate Client Success. WJ Agency (WJ) is a leading full-service marketing agency, built on strategy, driven by creativity, and focused on impact. We craft brands with purpose, design digital experiences that connect, and build campaigns that move people. Every strategy we develop is intentional—blending insight, creativity, and...


  • Calgary, Alberta, Canada WJ Agency Full time

    Lead. Drive Growth. Elevate Client Success. WJ Agency (WJ) is a leading full-service marketing agency, built on strategy, driven by creativity, and focused on impact. We craft brands with purpose, design digital experiences that connect, and build campaigns that move people. Every strategy we develop is intentional—blending insight, creativity, and...


  • Calgary, Alberta, Canada HCLTech Full time

    JOB TITLE - Integrated Service Delivery Director Location - Calgary, Alberta Onsite.Sr Management Cadre candidate required for leadership role. Position Summary:The Integrated Service Delivery Practice Director will be responsible for overseeing the end-to-end delivery of all IT services provided by HCL Tech, including applications and infrastructure, to a...


  • Calgary, Alberta, Canada Saltlik Full time

    About UsSALTLIK is dedicated to delivering exceptional culinary experiences. Our team is passionate about quality and committed to creating memorable moments for our guests.As a Service Experience Director, you will play a critical role in driving our success by managing your team's performance, maintaining high standards of service, and promoting a culture...


  • Calgary, Alberta, Canada NATIONAL BANK OF CANADA Full time

    We are looking for a Director of Advisory Services to lead our Business Best Practices team. In this role, you will oversee the development and implementation of business growth strategies for wealth management advisors.Key responsibilities include:Leading a team of business coaches to deliver high-impact training programs.Developing and managing budgets to...


  • Calgary, Alberta, Canada High Tide Inc. Full time

    Job Description:The Director, Human Resources will be responsible for planning, organizing, and executing day-to-day activities of the HR department with a team of HR Generalists and HR/Payroll administrator, retail recruitment lead. Key responsibilities include overseeing staffing, new store openings, and HR Operations, Performance Management,...


  • Calgary, Alberta, Canada CareerArc Full time

    Job SummaryWe are seeking an experienced Client Services Director to lead our operations within a specific portfolio. The successful candidate will have a proven track record of leadership, team management, and client relationship building.Key Responsibilities:Lead a team of security professionals to deliver high-quality services to clients.Maintain strong...


  • Calgary, Alberta, Canada Newberlinvet Full time

    At Newberlinvet Companion Animal Hospital, we're committed to providing exceptional veterinary care to our clients and their pets. As a dynamic leader, you'll play a key role in shaping our practice and driving success.About Our HospitalWe're a full-service, small animal veterinary hospital located on the shores of Lake Michigan in Kenosha, Wisconsin. Our...


  • Calgary, Alberta, Canada Tbwa ChiatDay Inc Full time

    Job SummaryThe Client Services Director is a critical role that requires a unique blend of business acumen, leadership skills, and technical expertise. As a key member of our senior leadership team, you will be responsible for developing and executing business strategies to drive revenue growth and profitability.Key Responsibilities:Develop and execute...


  • Calgary, Alberta, Canada The Vantage Talent Group Full time

    Company OverviewThe Vantage Talent Group is committed to delivering high-quality financial services. We seek an experienced Financial Services Director to oversee our operations and ensure seamless implementation of digital tools.Job DescriptionThis senior role will focus on fostering a positive and collaborative work environment, promoting adherence to...