Retail Operations Manager

1 week ago

Toronto, Ontario, Canada BSW BEAUTY SUPPLY OA REX BEAUTY INC. Full time
About the Role

We are seeking an experienced Retail Operations Manager to join our team at BSW BEAUTY SUPPLY O/A REX BEAUTY INC. in a full-time permanent position.

Job Summary

The successful candidate will be responsible for overseeing the day-to-day operations of our retail store, ensuring excellent customer service and maintaining high sales standards.

Key Responsibilities
  • Assign sales workers to duties effectively, ensuring seamless coverage and optimal productivity.
  • Hire and train staff members or arrange for their training to ensure they meet our expectations.
  • Authorize payments by cheque, ensuring accurate financial management.
  • Order merchandise promptly to maintain an attractive and well-stocked store environment.
  • Exercise discretion when authorizing the return of merchandise to avoid potential losses.
  • Develop work schedules that balance employee needs with business requirements.
  • Sell merchandise effectively, utilizing strong product knowledge to drive sales.
  • Prepare detailed reports on sales volumes, merchandising strategies, and personnel matters to inform informed business decisions.
  • Proactively resolve any issues that arise, including customer complaints, supply shortages, and other challenges.
  • Maintain organized and efficient inventory systems to minimize stock discrepancies.
  • Supervise and coordinate the activities of employees to achieve collective goals.
Work Conditions and Physical Capabilities

This role is ideal for individuals who thrive in fast-paced environments and can adapt to tight deadlines while maintaining attention to detail.

  • Fast-paced work environment.
  • Ability to work under pressure.
  • Tight deadlines require proactive time management.
  • Attention to detail ensures accuracy in all tasks.
  • Frequent walking and standing throughout the shift.
Personal Suitability

We value candidates who possess the following traits:

  • Accurate and meticulous in their work.
  • Clients' needs are prioritized through excellent communication skills.
  • Efficient interpersonal relationships foster a positive work environment.
  • Excellent oral communication enables effective collaboration.
  • Flexibility to adapt to changing circumstances.
  • Organized approach ensures seamless task completion.
  • Reliability and dependability are essential in this role.
  • Team player mentality promotes unity and cooperation.
Benefits

We offer a competitive compensation package that includes:

  • Dental plan to support overall well-being.
  • Disability benefits for added peace of mind.
  • Health care plan to address medical needs.
Financial Benefits

In addition to the comprehensive benefits package, we also offer:

  • Group insurance benefits to provide financial security.
Other Benefits

We prioritize diversity and inclusion, providing:

  • Cross-cultural training to create a welcoming work environment for newcomers and refugees.
  • Cultural competency training to promote inclusivity for Indigenous workers.
Salary and Work Arrangements

The estimated annual salary range for this role is $60,000 - $80,000 CAD, based on industry standards and market conditions in your area. This full-time position comes with 40 hours of work per week, offering a stable and secure income.

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