Retail Operations Manager
2 weeks ago
We are seeking a highly skilled Retail Operations Manager to join our team at Treehouse Toys.
About the RoleThis is a permanent position, working 30 to 44 hours per week. The ideal candidate will have 2 years of experience in retail management and a strong background in supervising staff.
Key Responsibilities- Assign sales workers to duties, ensuring efficient store operations and excellent customer service.
- Hire, train, or arrange for training of staff members, promoting their growth and development within the company.
- Authorize payments by cheque, maintaining accurate financial records.
- Order merchandise, managing inventory levels to meet customer demand.
- Establish work schedules, ensuring adequate coverage during peak periods.
- Prepare reports on sales volumes, merchandising, and personnel matters, providing valuable insights for business growth.
- Resolve issues that may arise, including customer complaints, supply shortages, and other operational challenges.
- Secondary (high) school graduation certificate is mandatory, with additional education preferred.
- 2 years to less than 3 years of experience in retail management, preferably in a retail business setting.
- Demonstrated ability to supervise and co-ordinate activities of workers, ensuring effective teamwork and productivity.
The estimated salary for this role is $60,000 - $80,000 per year, based on industry standards and the location of Treehouse Toys.
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