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Maxi Assistant Store Manager

2 months ago

SaintJeansurRichelieu, Quebec, Canada Maxi Full time

About the Role:

The Assistant Store Manager at Maxi will be responsible for providing exceptional customer service and leading a team of employees to achieve store objectives.

Key Responsibilities:

  • Lead by example and provide excellent customer service to ensure a positive shopping experience for customers.
  • Manage and resolve customer complaints in a fair and timely manner, ensuring customer satisfaction and loyalty.
  • Develop and implement strategies to improve store operations, including inventory management, merchandising, and visual displays.
  • Recruit, train, and evaluate employees to ensure they have the skills and knowledge needed to succeed in their roles.
  • Coordinate with the Store Manager to achieve sales and profit goals, and make recommendations for process improvements.
  • Develop and maintain relationships with internal stakeholders, including buyers and other store managers, to ensure effective communication and collaboration.
  • Stay up-to-date with industry trends and best practices, and implement changes as needed to stay competitive.
  • Ensure compliance with company policies and procedures, and maintain a safe and healthy work environment.
  • Participate in succession planning and development of employees to ensure a smooth transition of roles and responsibilities.

Requirements:

  • Excellent communication and presentation skills to effectively train and motivate employees.
  • Ability to work in a fast-paced environment and prioritize tasks to meet deadlines.
  • Strong leadership and problem-solving skills to manage conflicts and make informed decisions.
  • Ability to work independently and as part of a team to achieve common goals.
  • Detail-oriented and organized, with strong time management skills.
  • Ability to maintain confidentiality and handle sensitive information with discretion.