Assistant Store Manager
2 weeks ago
Job Summary:
The Assistant Store Manager will provide exceptional customer service and lead a team of employees to achieve sales and service goals. This role requires strong leadership and communication skills to manage employees, plan store operations, and maintain a positive work environment.
Key Responsibilities:
- Lead by example and provide excellent customer service to ensure a positive shopping experience.
- Manage and develop employees to achieve sales and service goals, and provide coaching and feedback to improve performance.
- Plan and implement store operations, including inventory management, visual merchandising, and store maintenance.
- Develop and maintain relationships with internal colleagues and external partners to drive business results.
- Coordinate and communicate with buyers to ensure the right products are in stock and meet customer needs.
- Accountable for promoting sales of equipment and services through personalized advice and consultation.
- Manage and maintain materials and stocked product inventory.
- Plan and implement events to drive sales and customer engagement.
- Recruit, evaluate, and schedule employees to meet staffing objectives.
- Continuously train staff to meet company standards and improve performance.
- Protect company assets and improve profitability by developing and implementing security and safety programs.
- Pursue succession planning to ensure employees are developed to fill needed roles.
- Ensure employee awareness of safety and emergency procedures.
- Understand and support store operations, policies, and procedures.
- Commitment to promoting a workplace of inclusiveness and belonging.
Requirements:
- Good communication and presentation skills to instruct individuals and groups on equipment use, maintenance, and servicing.
- Ability to develop and maintain client contacts.
- Ability to work in a fast-paced environment.
- Compliance with health and safety regulations.
- Demonstrates a commitment to achieving meaningful results.
- Displays unwavering commitment to our values.
- Demonstrates understanding of the organization's mission and strategies.
- Acts in accordance with policies and procedures.
- Detail-oriented.
- Effective verbal and written skills.
- Ability to work independently.
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