Assistant Store Manager
2 months ago
About the Role:
The Assistant Store Manager at Maxi will be responsible for providing exceptional customer service and leading a team of employees to achieve business objectives.
Key Responsibilities:
- Lead by example and provide excellent customer service to ensure a positive shopping experience.
- Manage and resolve customer complaints in a fair and timely manner.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Recruit, train, and evaluate employees to ensure they have the skills and knowledge to meet business objectives.
- Manage store operations, including inventory management, merchandising, and visual displays.
- Collaborate with the Store Manager to achieve business goals and objectives.
- Stay up-to-date with industry trends and best practices to ensure Maxi remains competitive.
- Ensure a safe and healthy work environment for employees and customers.
- Develop and implement succession planning to ensure a smooth transition of roles.
Requirements:
- Excellent communication and presentation skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong leadership and management skills.
- Ability to develop and maintain client relationships.
- Compliance with health and safety regulations.
- Commitment to achieving meaningful results and demonstrating a strong work ethic.
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Assistant Store Manager
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