Library Assistant, Public Service Coordinator

1 month ago

Saskatoon, Saskatchewan, Canada University of Saskatchewan Full time

Job Title: Library Assistant, Public Service

Job Summary: We are seeking a highly motivated and organized Library Assistant to join our Public Service team at the University of Saskatchewan. As a key member of our team, you will provide exceptional client-focused library services to our diverse clientele, including students, faculty, and staff.

Key Responsibilities:

  • Provide operational support duties associated with the Public Service group, including circulation services, course reserves, serials and collections maintenance, and cash handling.
  • Provide work-related guidance, support, and direction to student library assistants.
  • Complete all aspects of circulation of library materials, including checkout, check-in, holds, shelving, and processing library materials.
  • Provide excellent customer assistance and support at the Library Services desk, responding to general inquiries in-person and by telephone.
  • Address client issues and disputes using established methods and practices, referring complex situations to the supervisor as necessary.
  • Assist in the general upkeep, monitoring, and maintenance of library spaces, reporting problems to Facilities as necessary.
  • Complete opening and/or closing duties.
  • Undertake project work and other duties as assigned.

Requirements:

  • Completion of a relevant post-secondary program plus a minimum of one year's experience working in a library.
  • Relevant library and public services experience.
  • Demonstrated experience working collaboratively and independently.
  • Experience using Microsoft Office applications in a networked environment.
  • Experience with Sierra library management system is an asset.

Skills:

  • Demonstrated ability to organize work, set priorities, meet deadlines, work independently, use initiative, and effectively handle disruptions.
  • Demonstrated ability to provide excellent customer service in a positive, polite, and professional manner.
  • Demonstrated ability to use judgment and apply effective investigative, analytical, and problem-solving skills.
  • Demonstrated effective interpersonal, written, and verbal communication skills.
  • Demonstrated ability to collaborate effectively with others in a team environment.
  • Demonstrated flexibility to adapt to change and engage and support others in the change process.
  • Excellent attention to detail.
  • Reliable, dependable, and self-motivated.

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