Appliance Sales and Service Expert

3 days ago

Port Hawkesbury, Canada Kent Building Supplies - District 5 Full time

Kent Building Supplies - District 5 is seeking an experienced Appliance Sales Specialist to join our team. In this role, you will be responsible for providing exceptional customer service and sales support to homeowners, builders, designers, and other customers.

Job Summary

We are offering a competitive hourly base wage of $25.00 per hour plus commission, making the estimated annual salary around $65,000. The successful candidate will work in a fast-paced retail environment, engaging with customers, building relationships, and providing expert advice on home appliance products. If you have a passion for sales, excellent communication skills, and a strong ability to close deals, we encourage you to apply.

Key Responsibilities
  • Drive sales through engagement of customers, suggestive selling, and sharing product knowledge.
  • Provide face-to-face assistance to customers with specialized and sound advice on all home appliance products, as well as supporting products, warranty plans, pickup and delivery options, and payment and financing options.
  • Work with a wide range of customers, including builders, designers, rental management companies, and homeowners, to sell a wide range of appliance products.
  • Prepare estimates, close the sale, and follow up on deliveries.
  • Assist Customers with special orders and install sales.
  • Maintain and develop relationships with customers, addressing and resolving customer needs and/or complaints.
  • Meet personal and team productivity targets, achieving the weekly, monthly, and annual sales targets while meeting margin goals.
Requirements and Qualifications
  • Professional Sales Experience with the proven ability to close the sale.
  • Sales Experience in a fast-paced customer service and sales environment in Retail, Appliance Sales experience is an asset.
  • Ability to work a flexible schedule including evenings and weekends.
  • Adherence to company policies and procedures.
  • You will have to pass a standard background check.
Benefits
  • A safe work environment.
  • Wellness program.
  • Scholarship and Bursaries.
  • Employee and Family Assistance Plan.
  • Employee discount.
  • Health and Dental Benefits.
  • RRSP (Registered Retirement Savings Program) contribution.
  • Continuous learning and Career advancement.
About Kent Building Supplies - District 5

Kent Building Supplies - District 5 is part of the largest retail building supply chain in Atlantic Canada. Our mission is to be the best source of home improvement products through superior service, quality products, and everyday great prices. We protect our customers and staff by hiring and training associates committed to our safety values. We employ over 3700 people and work hard to increase our market share through strategic investment in training and technology. In addition to our retail stores, we operate truss manufacturing facilities and a wholesale drywall company. We are a member of the Independent Lumber Dealers Co-operative which ensures our great product selection and pricing. Kent Building Supplies - District 5 is an inclusive and diverse work environment, committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all employees, candidates, and customers.

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