Security Officer/ Dual Rate Security Supervisor

7 days ago

Wasaga, Ontario, Canada EightSix Network Full time

Job Summary

As a key member of our security team, you will be responsible for ensuring the safety and security of our staff, property, and guests. This role requires a high level of customer service, support to staff, and accurate reporting.

Key Responsibilities

  • Supervise and manage team performance while participating in security activities
  • Oversee training, coaching, human resources, safety, and recruitment needs of the team
  • Monitor floor traffic: watch for suspicious activity, communicate with management and surveillance
  • Provide excellent customer service by greeting customers, answering questions, and providing solutions
  • Escort individuals within the facility and parking lot(s); may provide first aid; conducts interviews and investigations; writes reports
  • Comply with all applicable laws, policies, and procedures
  • Keep work areas clean and free of safety hazards, debris, and litter
  • Perform all job duties in a safe and responsible manner
  • Adhere to departmental quality standards
  • Perform other related and compatible duties as assigned

Requirements

  • Previous security experience and security training is a strong asset
  • Proven high level of customer service
  • Organizational, interpersonal, analytical, and communication skills
  • The ability to obtain registration as a Category 1 Gaming Assistant with the Alcohol and Gaming Commission of Ontario
  • Current Smart Serve Certification
  • Current First Aid Certification

About Us

Gateway Casinos & Entertainment Limited is one of the largest and most diversified gaming and entertainment companies in Canada. We offer a dynamic and fun work environment, ongoing training and leadership programs, and opportunities for career advancement across our 27 locations.

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