Hotel Operations Manager

4 weeks ago


Revelstoke, Canada STOKE MOTEL Full time

Job Title: Hotel Operations Manager

Job Summary: We are seeking a highly organized and detail-oriented Hotel Operations Manager to join our team at Stoke Motel. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of the hotel, ensuring that all aspects of the business run smoothly and efficiently.

Key Responsibilities:

  • Co-ordinate activities with other work units or departments to ensure seamless operations
  • Establish work schedules and procedures to maximize productivity
  • Perform same duties as workers supervised to maintain a hands-on approach
  • Prepare and submit reports to management on a regular basis
  • Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
  • Assist clients/guests with special needs to provide exceptional customer service
  • Co-ordinate, assign and review work to ensure tasks are completed efficiently
  • Hire and train staff in job duties, safety procedures and company policies
  • Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
  • Requisition materials and supplies to ensure adequate stock levels

Work Conditions and Physical Capabilities:

  • Attention to detail is essential in this role
  • Fast-paced environment with a large workload
  • Overtime may be required to meet business demands
  • Standing for extended periods may be necessary
  • Work under pressure to meet deadlines

Personal Suitability:

  • Able to work accurately and efficiently
  • Client focus is essential in this role
  • Dependable and able to work independently
  • Efficient interpersonal skills are required
  • Flexibility to adapt to changing situations
  • Initiative to take on additional responsibilities
  • Interpersonal awareness to build strong relationships
  • Judgement to make informed decisions
  • Organized to prioritize tasks effectively
  • Team player with a positive attitude

Benefits:

  • Health care plan to support your well-being
  • Other benefits to support your career growth
  • Permanent position with a stable work environment
  • Work Language: English
  • Hours: 35 to 40 hours per week


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