Rooms Coordinator

3 weeks ago


Markham, Ontario, Canada Marriott Full time
Job Summary

We are seeking a skilled Rooms Coordinator to join our team at Marriott. As a key member of our front desk team, you will be responsible for ensuring a seamless guest experience from check-in to check-out.

Key Responsibilities:

  • Assign rooms to guests based on their preferences and availability
  • Pre-register designated guests and prepare key packets
  • Coordinate check-in and pre-registration procedures for arriving groups
  • Review and track room changes and communicate status to staff
  • Confirm reservations and cancellations
  • Review out-of-order rooms daily and ensure rates match market codes
  • Verify and adjust billing for guests
  • File guest paperwork and documentation
  • Set up and process guest check-ins and check-outs
  • Activate room keys and secure valid payment

Requirements:

  • High school diploma or equivalent required
  • Less than 1 year of related work experience preferred
  • No supervisory experience required
  • Ability to work in a fast-paced environment and multitask
  • Excellent communication and customer service skills

About Marriott:

Marriott International is a global hospitality company with a portfolio of brands that include Marriott Hotels, JW Marriott, and more. We are committed to providing exceptional guest experiences and creating opportunities for our associates to grow and develop their careers.


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